Expedited Shipping – Inbound Logistics https://www.inboundlogistics.com Wed, 01 May 2024 22:45:22 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://www.inboundlogistics.com/wp-content/uploads/cropped-favicon-32x32.png Expedited Shipping – Inbound Logistics https://www.inboundlogistics.com 32 32 New Global Sourcing Hotspots & Other Logistics News https://www.inboundlogistics.com/articles/takeaways-shaping-the-future-of-the-global-supply-chain-0324/ Wed, 03 Apr 2024 09:36:19 +0000 https://www.inboundlogistics.com/?post_type=articles&p=40018

Supply Chains Search for New Sources

All eyes are on emerging markets as logistics and supply chain professionals look for the next opportunity to combat an uncertain global economic climate. These executives also remain wary of recession, express concerns over elevated costs, and expect supply chains to continue moving out of China, according to the newly released Agility Emerging Markets Logistics Index.

The Index ranks countries for overall competitiveness based on their logistics strengths, business climates, and digital readiness—factors that make them attractive to third-party logistics providers, freight forwarders, air and ocean carriers, distributors, and investors.

Here are some key findings from the 2024 Index:

  • India, Europe, and North America rank ahead of China as destinations executives expect to move production to in 2024 and onwards.
  • A large percentage of executives see increased risk/decreased rewards in emerging markets.
  • Many see India growing in importance as a producer and market, but cite inadequate infrastructure and corruption as the biggest obstacles there.
  • Many predict a surge in Africa investment.
  • 66% say climate change is something they’re planning for, or is already affecting their businesses.

Readers React: New Cybersecurity Executive Order

To address growing concern over cyber threats, President Biden signed an executive order amending regulations designed to safeguard U.S. vessels, harbors, ports, and waterfront facilities. The order aims to further protect these assets against cyber attacks and other threats.

Here’s what Inbound Logistics readers say about this new action:

“The new executive order will give the U.S. Coast Guard greater authority to enforce cybersecurity requirements. Securing the maritime sector is an essential part of building resilient supply chains.”

—Abe Eshkenazi, CEO, Association for Supply Chain Management (ASCM)

“This is a critical step forward in protecting U.S. ports. We also have to pay attention to common wireless vulnerabilities. Attacks leveraging wi-fi, Bluetooth, and IoT protocols may be used to access authorized infrastructure including IT and OT systems.”

—Dr. Brett Walkenhorst, CTO, Bastille

“This is a crucial advancement. Cyberattacks serve as stark reminders of the cascading impacts on America’s shipping ports and the U.S. economy. Employing due diligence and verifying partnerships are also key to mitigating external risks.”

—Cole Garson, COO, Remcoda

Is Same-Day Delivery Worth the Hype?

While implementing same-day delivery presents challenges, many companies say that the benefits are worth it. A majority of companies (80%) say they increased revenue after implementing same-day delivery, according to new research from Roadie, a UPS Company that offers a logistics management delivery platform.

The research, which provides an overview of the challenges and benefits associated with implementing same-day delivery services, finds that nearly one-third of retailers report a revenue increase of more than 10%. Executives also cite benefits including higher customer satisfaction (80%), and an increase in sales (70%) and retention rates (66%).

Additional research highlights include:

  • Most companies (63%) offering same-day delivery have done so for three years or more.
  • 68% report that same-day delivery ROI consistently increased each year.
  • Companies say that growing ROI unlocks insights that help them make decisions about:
    ‣ Product and service offerings (65%)
    ‣ Expansion of same-day delivery in new regions (59%)
    ‣ Warehouse space (54%)
    ‣ Distribution facility locations (51%)
    ‣ Logistics investments (45%)
    ‣ Labor (37%)

One caveat: The transition to same-day delivery introduces higher operational costs for most companies surveyed, who report the need for innovative pricing strategies to mitigate these expenses.

]]>

Supply Chains Search for New Sources

All eyes are on emerging markets as logistics and supply chain professionals look for the next opportunity to combat an uncertain global economic climate. These executives also remain wary of recession, express concerns over elevated costs, and expect supply chains to continue moving out of China, according to the newly released Agility Emerging Markets Logistics Index.

The Index ranks countries for overall competitiveness based on their logistics strengths, business climates, and digital readiness—factors that make them attractive to third-party logistics providers, freight forwarders, air and ocean carriers, distributors, and investors.

Here are some key findings from the 2024 Index:

  • India, Europe, and North America rank ahead of China as destinations executives expect to move production to in 2024 and onwards.
  • A large percentage of executives see increased risk/decreased rewards in emerging markets.
  • Many see India growing in importance as a producer and market, but cite inadequate infrastructure and corruption as the biggest obstacles there.
  • Many predict a surge in Africa investment.
  • 66% say climate change is something they’re planning for, or is already affecting their businesses.

Readers React: New Cybersecurity Executive Order

To address growing concern over cyber threats, President Biden signed an executive order amending regulations designed to safeguard U.S. vessels, harbors, ports, and waterfront facilities. The order aims to further protect these assets against cyber attacks and other threats.

Here’s what Inbound Logistics readers say about this new action:

“The new executive order will give the U.S. Coast Guard greater authority to enforce cybersecurity requirements. Securing the maritime sector is an essential part of building resilient supply chains.”

—Abe Eshkenazi, CEO, Association for Supply Chain Management (ASCM)

“This is a critical step forward in protecting U.S. ports. We also have to pay attention to common wireless vulnerabilities. Attacks leveraging wi-fi, Bluetooth, and IoT protocols may be used to access authorized infrastructure including IT and OT systems.”

—Dr. Brett Walkenhorst, CTO, Bastille

“This is a crucial advancement. Cyberattacks serve as stark reminders of the cascading impacts on America’s shipping ports and the U.S. economy. Employing due diligence and verifying partnerships are also key to mitigating external risks.”

—Cole Garson, COO, Remcoda

Is Same-Day Delivery Worth the Hype?

While implementing same-day delivery presents challenges, many companies say that the benefits are worth it. A majority of companies (80%) say they increased revenue after implementing same-day delivery, according to new research from Roadie, a UPS Company that offers a logistics management delivery platform.

The research, which provides an overview of the challenges and benefits associated with implementing same-day delivery services, finds that nearly one-third of retailers report a revenue increase of more than 10%. Executives also cite benefits including higher customer satisfaction (80%), and an increase in sales (70%) and retention rates (66%).

Additional research highlights include:

  • Most companies (63%) offering same-day delivery have done so for three years or more.
  • 68% report that same-day delivery ROI consistently increased each year.
  • Companies say that growing ROI unlocks insights that help them make decisions about:
    ‣ Product and service offerings (65%)
    ‣ Expansion of same-day delivery in new regions (59%)
    ‣ Warehouse space (54%)
    ‣ Distribution facility locations (51%)
    ‣ Logistics investments (45%)
    ‣ Labor (37%)

One caveat: The transition to same-day delivery introduces higher operational costs for most companies surveyed, who report the need for innovative pricing strategies to mitigate these expenses.

]]> How a Winning Auto Industry Forecast Relies on a Well-Calculated Expedited Strategy https://www.inboundlogistics.com/articles/how-a-winning-auto-industry-forecast-relies-on-a-well-calculated-expedited-strategy/ Tue, 19 Mar 2024 19:46:54 +0000 https://www.inboundlogistics.com/?post_type=articles&p=39975 I recently visited my family in Sante Fe, New Mexico. On one of the days my wife and I decided to take a day trip up to Taos, a 90-minute drive. We needed to rent a car, so I thought, why not rent a Tesla on Turo for the day? I was excited to drive an electric vehicle (EV) for the first time.

We had a great time and the next day I had to recharge before we headed back. We discovered how inconvenient this was with only one charging location in the town. They were also “level two” chargers, which meant we sat for several hours just to get enough miles to make it back to Sante Fe. While this was only a minor setback for us, it opened my eyes to the rapid progression of EVs, and the obstacles the auto industry faces. 

Building a sustainable infrastructure is a huge issue. Add to this the recent legislation and supplier bottlenecks, and no wonder the industry hasn’t been able to meet its net-zero emissions goals.

The 2022 Inflation Reduction Act provided billions in incentives for consumers to buy EVs. This spiked demand and intensified pressure on automotive manufacturers to increase production of EVs to match demand – further creating a scramble to build U.S. factories.

Auto industry suppliers have also been forced to develop and invest in technology and manufacturing necessary to support the rapid growth. Take all of this and then throw in the continuous threat of auto worker strikes. One common challenge OEM manufacturers and other suppliers face is the movement of parts and equipment. This calls for a reliable expedite transportation partner. 

Let’s look at the bigger picture

The global automotive market is predicted to grow from 2022 to 2030 at a substantial growth rate of around 6.9%. A recent report predicts the market to acquire a worth of nearly USD 6,070.4 billion by the end of 2030. The automotive market was valued at USD 3,296.8 billion in 2022. The same research projects the electric vehicle market industry to reach $823.75 billion in 2030, with a compound annual growth rate of 18.2%. This has automakers scratching their heads as they navigate EVs, hybrids, and traditional gas-powered vehicles. 

Key factors these companies continue to struggle with are lingering supply chain delays, semiconductor shortages, increased government regulations, sustainability pledges, high fuel costs, driver shortages, constraints from political unrest, and a continually booming ecommerce environment.

Topping the list are the necessary investments in infrastructure and the necessary logistics of moving parts and equipment. That’s where expedited shipping comes in. 

While “expedited” is often equated with “expensive,” that basic connection misses the bigger picture. Looking at the obvious and hidden benefits of expedited, as well as the opportunity costs associated with leaving expedited out of a transportation plan, makes clear the advantages that lie in properly executing an expedited transportation strategy. 

5 Key Questions Companies Should Ask: 

  1. What other costs can companies avoid by using expedited? 
  2. What is the cost of haphazard “emergency” shipments? 
  3. What is the cost of overstocked inventories? 
  4. What is the cost of using unreliable or inexperienced shipping companies?
  5. What can a strategy look like? Whether you’re looking to add expedited to your transportation plan or elevate the way you currently handle it – which is most likely a cobbled-together approach instead of a cohesive strategy. 

Seamless integration is key and there are three ways to get there painlessly:

1. Evaluate your less-than-truckload (LTL) and truckload (TL) shipments 

Sometimes, a shipment may appear to be too small for TL, when it really is too large for LTL. As a result, you may be hit with unexpected charges from your carriers, who turn an LTL shipment into a TL shipment without your knowledge. Similarly, you may be sending things via TL where expedited would be a better, safer fit.

In both instances, update your routing guide so these in-between shipments go expedited, ensuring that you can tailor the equipment to the size of the shipment.

2. Who handles your expedited decisions? Does that need to change? 

All too frequently, expedited shipments are made at the discretion of the load planner, plant manager, customer service rep, or sales leader at a manufacturing facility. Most of the time, it’s not a strategic decision, but one that is done piece-meal using the company’s standard pool of carriers.

The person handling the load shouldn’t be the one making these decisions. Instead, there should be a standard operating process, using a corporate-approved expedited company, that is clearly communicated to relevant personnel. This selection should be made at the executive level, by the head of procurement or supply chain or even a company’s CFO.

3. Choose your provider wisely 

Don’t make the mistake of assuming that every carrier knows how to manage expedited shipments. Many reputable carriers that do a fine job with TL and LTL shipments have limited expedited experience. Look for a specialized provider that offers the following:

  • Expertise. With an expedited-only company, everyone is a subject-matter expert. Don’t be fooled by general carriers or new entrants to the expedited business without the background to meet service expectations.
  • Strong communication. The ability to convey information effectively to all parties throughout the expedited process is crucial.
  • The right balance of technology and human interaction. It takes both to properly execute all phases of your shipment.
  • Ability to handle niche shipments. Expedited loads are unpredictable. Make sure your provider knows what to do. 

I predict a roller coaster year ahead for EVs. The pressures of balancing cost alongside mass production, building out infrastructure, mapping accessible charging stations, procuring mass quantities of materials, particularly for batteries, all while meeting demand and participating in the race to net-zero emissions is a tall order.

Having the right expedite partner and a carefully thought out plan will make the process that much easier and support rapid growth over the next few years and beyond.

]]> I recently visited my family in Sante Fe, New Mexico. On one of the days my wife and I decided to take a day trip up to Taos, a 90-minute drive. We needed to rent a car, so I thought, why not rent a Tesla on Turo for the day? I was excited to drive an electric vehicle (EV) for the first time.

We had a great time and the next day I had to recharge before we headed back. We discovered how inconvenient this was with only one charging location in the town. They were also “level two” chargers, which meant we sat for several hours just to get enough miles to make it back to Sante Fe. While this was only a minor setback for us, it opened my eyes to the rapid progression of EVs, and the obstacles the auto industry faces. 

Building a sustainable infrastructure is a huge issue. Add to this the recent legislation and supplier bottlenecks, and no wonder the industry hasn’t been able to meet its net-zero emissions goals.

The 2022 Inflation Reduction Act provided billions in incentives for consumers to buy EVs. This spiked demand and intensified pressure on automotive manufacturers to increase production of EVs to match demand – further creating a scramble to build U.S. factories.

Auto industry suppliers have also been forced to develop and invest in technology and manufacturing necessary to support the rapid growth. Take all of this and then throw in the continuous threat of auto worker strikes. One common challenge OEM manufacturers and other suppliers face is the movement of parts and equipment. This calls for a reliable expedite transportation partner. 

Let’s look at the bigger picture

The global automotive market is predicted to grow from 2022 to 2030 at a substantial growth rate of around 6.9%. A recent report predicts the market to acquire a worth of nearly USD 6,070.4 billion by the end of 2030. The automotive market was valued at USD 3,296.8 billion in 2022. The same research projects the electric vehicle market industry to reach $823.75 billion in 2030, with a compound annual growth rate of 18.2%. This has automakers scratching their heads as they navigate EVs, hybrids, and traditional gas-powered vehicles. 

Key factors these companies continue to struggle with are lingering supply chain delays, semiconductor shortages, increased government regulations, sustainability pledges, high fuel costs, driver shortages, constraints from political unrest, and a continually booming ecommerce environment.

Topping the list are the necessary investments in infrastructure and the necessary logistics of moving parts and equipment. That’s where expedited shipping comes in. 

While “expedited” is often equated with “expensive,” that basic connection misses the bigger picture. Looking at the obvious and hidden benefits of expedited, as well as the opportunity costs associated with leaving expedited out of a transportation plan, makes clear the advantages that lie in properly executing an expedited transportation strategy. 

5 Key Questions Companies Should Ask: 

  1. What other costs can companies avoid by using expedited? 
  2. What is the cost of haphazard “emergency” shipments? 
  3. What is the cost of overstocked inventories? 
  4. What is the cost of using unreliable or inexperienced shipping companies?
  5. What can a strategy look like? Whether you’re looking to add expedited to your transportation plan or elevate the way you currently handle it – which is most likely a cobbled-together approach instead of a cohesive strategy. 

Seamless integration is key and there are three ways to get there painlessly:

1. Evaluate your less-than-truckload (LTL) and truckload (TL) shipments 

Sometimes, a shipment may appear to be too small for TL, when it really is too large for LTL. As a result, you may be hit with unexpected charges from your carriers, who turn an LTL shipment into a TL shipment without your knowledge. Similarly, you may be sending things via TL where expedited would be a better, safer fit.

In both instances, update your routing guide so these in-between shipments go expedited, ensuring that you can tailor the equipment to the size of the shipment.

2. Who handles your expedited decisions? Does that need to change? 

All too frequently, expedited shipments are made at the discretion of the load planner, plant manager, customer service rep, or sales leader at a manufacturing facility. Most of the time, it’s not a strategic decision, but one that is done piece-meal using the company’s standard pool of carriers.

The person handling the load shouldn’t be the one making these decisions. Instead, there should be a standard operating process, using a corporate-approved expedited company, that is clearly communicated to relevant personnel. This selection should be made at the executive level, by the head of procurement or supply chain or even a company’s CFO.

3. Choose your provider wisely 

Don’t make the mistake of assuming that every carrier knows how to manage expedited shipments. Many reputable carriers that do a fine job with TL and LTL shipments have limited expedited experience. Look for a specialized provider that offers the following:

  • Expertise. With an expedited-only company, everyone is a subject-matter expert. Don’t be fooled by general carriers or new entrants to the expedited business without the background to meet service expectations.
  • Strong communication. The ability to convey information effectively to all parties throughout the expedited process is crucial.
  • The right balance of technology and human interaction. It takes both to properly execute all phases of your shipment.
  • Ability to handle niche shipments. Expedited loads are unpredictable. Make sure your provider knows what to do. 

I predict a roller coaster year ahead for EVs. The pressures of balancing cost alongside mass production, building out infrastructure, mapping accessible charging stations, procuring mass quantities of materials, particularly for batteries, all while meeting demand and participating in the race to net-zero emissions is a tall order.

Having the right expedite partner and a carefully thought out plan will make the process that much easier and support rapid growth over the next few years and beyond.

]]> Courier vs Freight: Which is Best for Your Shipping Needs? https://www.inboundlogistics.com/articles/courier-vs-freight/ Wed, 13 Mar 2024 19:01:00 +0000 https://www.inboundlogistics.com/?post_type=articles&p=39897 In shipping, choosing between courier vs freight can seem like navigating through a maze without a map. Whether you’re a business owner shipping products to customers or simply looking to send a package to a distant relative, understanding the difference between freight services and a courier company is crucial.

Courier and Freight Shipping Explained

The distinction between courier vs freight revolves around the size, speed, and handling of shipments. A courier service specializes in the fast delivery of small to medium-sized parcels. 

These services are known for their door-to-door service, offering affordable solutions for delivering packages swiftly and securely. Couriers often utilize their own vehicles and staff to deliver packages, making them an ideal choice to transport time-sensitive goods.

On the other hand, freight shipping is tailored towards larger shipments that exceed the size and weight limitations of courier shipping. A freight forwarder and freight companies are adept at handling multiple shipments, utilizing a network of shipping couriers, freight services, and other transportation companies to move large quantities of goods from one location to another. 

This method is particularly beneficial for domestic and international transport of commercial goods.

For businesses and individuals with small to medium-sized packages that need quick delivery, courier services provide a reliable and efficient option. Whether it’s documents, small electronics, or other cargo that requires speedy mail. 

Conversely, freight shipping becomes the go-to option when dealing with huge amounts of goods or when shipping oversized items that regular courier services cannot handle.

Courier Shipping

courier service

This shipping method is facilitated by courier companies, which often provide a comprehensive range of services, including door to door delivery, express shipping, and tracking services. 

Courier services are designed to be fast and efficient, utilizing a combination of own vehicles and staff to manage the entire delivery process. This ensures that parcels are handled carefully and delivered directly to the recipient’s doorstep.

Benefits

The primary benefits of courier shipping include:

  • Reliable Delivery Times: Courier services are known for their commitment to timely deliveries. With options for same day delivery, next-day delivery, and standard, customers can choose what best meets their timing requirements.
  • Front Door Delivery: One of the most significant advantages of courier shipping is the convenience of door-to-door service. This ensures that packages are delivered directly to the recipient, enhancing the ease of receiving parcels.
  • Increased Package Safety: Given the personal nature of courier deliveries, packages are often safer, reducing the risk of loss or damage during transit. Couriers typically handle fewer packages at once, giving each parcel more attentive care.

Drawbacks

However, there are some limitations to courier shipping, such as:

  • Weight Restrictions: Courier services usually have strict limits on the size and weight of parcels they can handle. This makes it less suitable for large shipments or bulkier shipments that exceed these restrictions.
  • Cost Variability: While courier shipping can be cost-effective for small parcels, the cost may significantly increase for heavier or overnight shipments, making it less economical for certain shipping needs.

Freight Shipping

trucks

A freight company transports large shipments, bulkier shipments, or commercial goods over land, sea, or air. 

This method is suitable for transporting large quantities of goods that are too big or heavy for courier shipping. Freight shippers can be broken down into LTL (Less Than Truckload) for smaller freight loads or FTL (Full Truckload) for larger quantities that require a whole truck. 

Freight forwarders and freight forwarding companies play a crucial role in this process, coordinating the logistics of shipping large volumes of goods and navigating through the complexities of domestic and international transportation.

 Benefits

The benefits of freight shipping include:

  • Handling of Large Shipments: Freight shipping is designed to accommodate large quantities of goods, making it ideal for bulkier shipments and commercial goods.
  • Cost Efficiency for Large Loads: On a per-unit basis, freight shipping can be more cost-effective for large shipments, especially when utilizing LTL shipping for loads that do not require a full truck.
  • Comprehensive Services: Many freight forwarding companies offer additional services such as warehousing, cargo insurance, and customs brokerage, facilitating a smoother shipping process for large shipments.

Drawbacks

Despite its advantages, freight shipping also has potential downsides, such as:

  • Complexity: The process of shipping large volumes of goods, especially internationally, can be complex and requires navigating various regulations and documentation.
  • Longer Delivery Times: Depending on the mode of transportation and distance, freight shipping may have longer transit times than courier services.
  • Minimum Shipment Requirements: There might be minimum shipment requirements, especially for LTL shipping, making it less flexible for smaller volumes that don’t meet these criteria.

 Situations Best Suited for Freight Shipping

  1. Large Volume Shipments: Ideal for shipping large quantities of goods or bulky items that exceed courier size and weight limits.
  2. Commercial Goods Transportation: Perfect for businesses moving inventory in bulk, especially for international trade.
  3. Cost-Effectiveness for Heavy Shipments: More economical for large or heavy shipments where cost per unit is a concern.

Situations Best Suited for Courier Shipping

  1. Small to Medium-Sized Parcels: Best for personal or business shipments that are too small to meet the freight minimum requirements.
  2. Door-to-Door Service: Ideal for those requiring convenient delivery directly to the recipient’s address without the need for additional handling.
  3. Tracking and Security: Perfect for valuable items that require detailed tracking and a higher level of security throughout the delivery process.

Conclusion

The choice between freight and courier shipping ultimately depends on the specifics of your shipment, including size, weight, urgency, and cost considerations. 

Freight shipping is typically best for larger, heavy equipment that does not require rapid delivery, offering cost savings for heavy or large-volume shipments. 

In contrast, couriers focus on smaller, time-sensitive parcels that benefit from fast transit times, detailed tracking, and direct delivery. 

Each method has its unique benefits, ensuring that you have the information necessary to confidently choose the most suitable option for your shipping needs.

]]> In shipping, choosing between courier vs freight can seem like navigating through a maze without a map. Whether you’re a business owner shipping products to customers or simply looking to send a package to a distant relative, understanding the difference between freight services and a courier company is crucial.

Courier and Freight Shipping Explained

The distinction between courier vs freight revolves around the size, speed, and handling of shipments. A courier service specializes in the fast delivery of small to medium-sized parcels. 

These services are known for their door-to-door service, offering affordable solutions for delivering packages swiftly and securely. Couriers often utilize their own vehicles and staff to deliver packages, making them an ideal choice to transport time-sensitive goods.

On the other hand, freight shipping is tailored towards larger shipments that exceed the size and weight limitations of courier shipping. A freight forwarder and freight companies are adept at handling multiple shipments, utilizing a network of shipping couriers, freight services, and other transportation companies to move large quantities of goods from one location to another. 

This method is particularly beneficial for domestic and international transport of commercial goods.

For businesses and individuals with small to medium-sized packages that need quick delivery, courier services provide a reliable and efficient option. Whether it’s documents, small electronics, or other cargo that requires speedy mail. 

Conversely, freight shipping becomes the go-to option when dealing with huge amounts of goods or when shipping oversized items that regular courier services cannot handle.

Courier Shipping

courier service

This shipping method is facilitated by courier companies, which often provide a comprehensive range of services, including door to door delivery, express shipping, and tracking services. 

Courier services are designed to be fast and efficient, utilizing a combination of own vehicles and staff to manage the entire delivery process. This ensures that parcels are handled carefully and delivered directly to the recipient’s doorstep.

Benefits

The primary benefits of courier shipping include:

  • Reliable Delivery Times: Courier services are known for their commitment to timely deliveries. With options for same day delivery, next-day delivery, and standard, customers can choose what best meets their timing requirements.
  • Front Door Delivery: One of the most significant advantages of courier shipping is the convenience of door-to-door service. This ensures that packages are delivered directly to the recipient, enhancing the ease of receiving parcels.
  • Increased Package Safety: Given the personal nature of courier deliveries, packages are often safer, reducing the risk of loss or damage during transit. Couriers typically handle fewer packages at once, giving each parcel more attentive care.

Drawbacks

However, there are some limitations to courier shipping, such as:

  • Weight Restrictions: Courier services usually have strict limits on the size and weight of parcels they can handle. This makes it less suitable for large shipments or bulkier shipments that exceed these restrictions.
  • Cost Variability: While courier shipping can be cost-effective for small parcels, the cost may significantly increase for heavier or overnight shipments, making it less economical for certain shipping needs.

Freight Shipping

trucks

A freight company transports large shipments, bulkier shipments, or commercial goods over land, sea, or air. 

This method is suitable for transporting large quantities of goods that are too big or heavy for courier shipping. Freight shippers can be broken down into LTL (Less Than Truckload) for smaller freight loads or FTL (Full Truckload) for larger quantities that require a whole truck. 

Freight forwarders and freight forwarding companies play a crucial role in this process, coordinating the logistics of shipping large volumes of goods and navigating through the complexities of domestic and international transportation.

 Benefits

The benefits of freight shipping include:

  • Handling of Large Shipments: Freight shipping is designed to accommodate large quantities of goods, making it ideal for bulkier shipments and commercial goods.
  • Cost Efficiency for Large Loads: On a per-unit basis, freight shipping can be more cost-effective for large shipments, especially when utilizing LTL shipping for loads that do not require a full truck.
  • Comprehensive Services: Many freight forwarding companies offer additional services such as warehousing, cargo insurance, and customs brokerage, facilitating a smoother shipping process for large shipments.

Drawbacks

Despite its advantages, freight shipping also has potential downsides, such as:

  • Complexity: The process of shipping large volumes of goods, especially internationally, can be complex and requires navigating various regulations and documentation.
  • Longer Delivery Times: Depending on the mode of transportation and distance, freight shipping may have longer transit times than courier services.
  • Minimum Shipment Requirements: There might be minimum shipment requirements, especially for LTL shipping, making it less flexible for smaller volumes that don’t meet these criteria.

 Situations Best Suited for Freight Shipping

  1. Large Volume Shipments: Ideal for shipping large quantities of goods or bulky items that exceed courier size and weight limits.
  2. Commercial Goods Transportation: Perfect for businesses moving inventory in bulk, especially for international trade.
  3. Cost-Effectiveness for Heavy Shipments: More economical for large or heavy shipments where cost per unit is a concern.

Situations Best Suited for Courier Shipping

  1. Small to Medium-Sized Parcels: Best for personal or business shipments that are too small to meet the freight minimum requirements.
  2. Door-to-Door Service: Ideal for those requiring convenient delivery directly to the recipient’s address without the need for additional handling.
  3. Tracking and Security: Perfect for valuable items that require detailed tracking and a higher level of security throughout the delivery process.

Conclusion

The choice between freight and courier shipping ultimately depends on the specifics of your shipment, including size, weight, urgency, and cost considerations. 

Freight shipping is typically best for larger, heavy equipment that does not require rapid delivery, offering cost savings for heavy or large-volume shipments. 

In contrast, couriers focus on smaller, time-sensitive parcels that benefit from fast transit times, detailed tracking, and direct delivery. 

Each method has its unique benefits, ensuring that you have the information necessary to confidently choose the most suitable option for your shipping needs.

]]> Expedited Shipping vs Standard: What’s the Difference? https://www.inboundlogistics.com/articles/expedited-shipping-vs-standard/ Mon, 04 Mar 2024 22:50:37 +0000 https://www.inboundlogistics.com/?post_type=articles&p=38737 In today’s fast-paced world, understanding the nuances of expedited shipping vs standard shipping is crucial for businesses and consumers. 

This article delves into the key differences between expedited and standard shipping, the two most popular shipping methods, including examining delivery times, shipping options, shipping costs, and suitability for different types of products. 

Whether you run an online store or are simply curious about your shipping options, this guide will provide a clear understanding of what each shipping service entails.

What is Standard Shipping?

Standard Shipping is the backbone of the shipping industry, the most commonly utilized method for personal and business-related shipments. 

This method is often the default option provided by online stores and shipping companies, balancing cost and efficiency to suit a broad range of shipping needs.

User Demographics

Standard shipping is particularly appealing to a specific demographic. It is perfect for customers who need a shipping service but are not pressed for time regarding their deliveries. This demographic typically looks for the most economical shipping option, valuing cost savings over speed. 

They are generally more patient and willing to wait a few extra days for their items to arrive if it means lower shipping costs.

Average Delivery Times

The average delivery times for standard shipping can vary based on several factors, including the distance between the shipping origin and destination and the efficiency of the postal or courier service. 

Typically, customers can expect their items to be delivered within 3 to 7 business days. This timeline is subject to change based on external factors such as weather conditions, holidays, and operational efficiencies of the shipping service.

Suitable Products

Standard shipping is an excellent option for a wide range of products. It is most suitable for non-urgent items, with flexible delivery time. This includes everyday online purchases, from clothing to books and household items. 

It’s also ideal for bulk orders where the cost of shipping could significantly impact the overall expense. Furthermore, this shipping service offers an effective solution for businesses looking to minimize shipping overheads for extensive inventories.

Standard Shipping Options

  • USPS Priority Mail: Offers a balanced blend of speed and cost, generally delivering within 1-3 business days.
  • UPS Ground Shipping: Reliable for nationwide deliveries, usually within 3-5 business days.
  • FedEx Home Delivery: A good option for residential deliveries within 1-5 business days.
  • DHL eCommerce: Suitable for cost-effective international shipping with moderate delivery timelines.

Pros of Standard Shipping

  • Cost-Effective: Generally the most affordable option, especially for non-urgent deliveries.
  • Widespread Availability: Offered by most courier services and online stores.
  • Reliability: Established delivery process with predictable timelines.
  • Lower Environmental Impact: Often involves less air travel compared to Expedited Shipping.

Cons of Standard Shipping

  • Slower Delivery: Not suitable for urgent deliveries like Next Day Delivery or Same Day Delivery.
  • Less Priority: Packages may get less priority than Expedited Shipments, especially during peak seasons.
  • Limited Tracking Options: Some standard options offer less detailed tracking than Expedited Service.

What is Expedited Shipping?

expedited shipping

Now, expedited shipping services are a rapid alternative to standard shipping methods, designed for urgent delivery requirements. 

Expedited delivery ensures that packages are given priority over standard shipments, making it an essential option for those who need items delivered swiftly. 

It’s particularly beneficial for urgent shipments, time-sensitive documents, and last-minute gifts.

User Demographics

Expedited shipping is particularly suitable for a range of users. Businesses with time-sensitive needs, such as those requiring the prompt delivery of critical documents or products, often rely on an expedited shipping service.

It’s also ideal for individuals who need urgent deliveries, like sending important legal documents or last-minute gifts for special occasions. This shipping method is a boon for situations that demand speed and reliability.

Average Delivery Times

When it comes to delivery times, expedited delivery offers a significantly quicker alternative compared to standard shipping. 

Delivery can often be as rapid as overnight, a crucial service for urgent needs. Additionally, expedited shipping options typically include a 2-3 day delivery service, catering to less urgent but still time-sensitive deliveries.

Suitable Products

Expedited shipping is particularly beneficial for a range of products. It’s the preferred choice for delivering urgent documents that require immediate attention. 

Perishable goods such as fresh produce, flowers, or baked items also benefit from the swift delivery that expedited shipping offers, ensuring they arrive fresh and intact. High-value items, where quick and secure delivery is paramount, are often sent through expedited shipping for added peace of mind. 

Furthermore, emergency supplies like critical medical equipment or parts necessary for machinery repairs are typical candidates for expedited shipping due to their urgent nature.

Expedited Shipping Options

  • FedEx Expedited Shipping: Offers various speedy delivery options, including overnight and two-day shipping services.
  • UPS Expedited Shipping: Known for reliable and fast delivery, often within 1-2 business days.
  • USPS Priority Mail Express: Provides overnight delivery to most U.S. addresses and PO Boxes.
  • DHL Express: Excellent for rapid international shipping, delivering packages swiftly across borders.
  • Additional Expedited Carrier services are also available.

Pros of Expedited Shipping

  • Speed: The most significant advantage is the fast delivery, which is ideal for urgent shipments.
  • Priority Handling: Expedited packages often receive priority over standard shipments, reducing the risk of delays.
  • Advanced Tracking: Offers more detailed tracking and updates on the delivery status.
  • Customer Satisfaction: Enhances customer experience, especially for online businesses, by delivering purchases quickly.

Cons of Expedited Shipping

  • Higher Costs: Expedited shipping Costs are typically higher than standard options, reflecting the faster service.
  • Environmental Impact: Faster shipping often requires air transport with a more significant ecological footprint.
  • They Are Not Always Guaranteed: While generally reliable, external factors like weather or logistical issues can sometimes cause delays.

Expedited Shipping vs Standard Shipping?

When choosing between Expedited Shipping and Standard Shipping, various factors come into play, depending on the specific needs of the shipment. 

Here, we’ll explore which method is better suited for different scenarios by considering speed, cost, and item type.

Speed

When urgency is the primary concern, Expedited Shipping outshines standard options. Designed specifically for rapid deliveries, it offers services like overnight or next-day delivery, making it the go-to choice for scenarios demanding quick turnaround times. 

This makes it perfect for sending urgent legal documents, ensuring last-minute gifts arrive on time, or fulfilling critical business orders that hinge on prompt delivery. Businesses that offer products with expiration dates will find expedited shipping faster and more convenient.

The speed of expedited shipping is not just about convenience; in many cases, it can be pivotal to meeting essential deadlines or ensuring the timely delivery of critical items.

Availability

In terms of broader availability, especially in areas that are remote or not easily accessible, Standard Shipping tends to be more practical. 

Standard shipping often has a more extensive network and infrastructure, enabling it to reach more destinations reliably, albeit slower than expedited services. This extensive reach is particularly beneficial for deliveries to rural or less connected areas, where expedited shipping may either be unavailable or come at a significantly higher cost. 

For customers on such sites, standard shipping offers a dependable and more accessible option.

Type of Shipped Items

The nature of the shipped items also plays a significant role in choosing the right shipping method. 

Expedited Shipping is particularly suited for items that are time-sensitive, fragile, perishable, or of high value. Its quicker transit times and often more meticulous handling procedures ensure that such things are delivered promptly and in good condition. Conversely, Standard Shipping is ideal for non-urgent, bulky, or durable items that do not require speedy delivery. 

This method is more cost-effective for shipping everyday items, larger goods, or products where delivery speed is not critical.

Cost

Cost considerations often lead many to opt for Standard Shipping. It is typically more affordable than expedited options, making it a suitable choice for shipments where budget constraints are a priority and delivery timelines are flexible. 

This cost-effectiveness is especially appealing for small businesses, individuals on a tight budget, or when shipping items where the added cost of expedited delivery does not justify the speed.

Reliability

In terms of reliability, both shipping methods generally offer dependable service. However, Expedited Shipping often provides enhanced features like more detailed tracking and priority handling, essential for time-sensitive or valuable shipments. 

This heightened level of service ensures that urgent or critical packages are delivered quickly and with a greater assurance of safety and timeliness. 

Standard shipping, while reliable, may not always offer the same level of tracking detail or priority handling, making expedited shipping the preferable choice for shipments where reliability and timely delivery are non-negotiable.

Frequently Asked Questions

As we navigate the complexities of shipping, let’s address some common queries about expedited and standard shipping.

Is expedited shipping faster than standard?

Yes, Expedited Shipping is significantly faster than standard shipping. It prioritizes your shipment for quicker delivery, often offering overnight or two-day delivery services.

How long does expedited shipping last?

The delivery time for Expedited Shipping can vary but typically ranges from overnight to a few days, depending on the carrier and the destination.

What happens if expedited shipping is late?

If Expedited Shipping is late, most carriers offer a refund or credit for the shipping costs. However, it’s essential to check the specific policy of the shipping company for late deliveries.

Conclusion

In summing up the comparison between the two delivery services, it’s clear that each has its own set of advantages and ideal use cases, as well as companies offering expedited shipping and standard shipping.

Expedited shipping excels in speed and priority handling, making it suitable for urgent or valuable shipments. In contrast, standard shipping is more cost-effective, widely available, and ideal for non-urgent or bulk deliveries. 

Understanding these differences is crucial for making informed decisions that align with your shipping needs, whether an individual or a business. Ultimately, the right choice depends on factors like delivery urgency, budget constraints, and the nature of the items being shipped.

]]> In today’s fast-paced world, understanding the nuances of expedited shipping vs standard shipping is crucial for businesses and consumers. 

This article delves into the key differences between expedited and standard shipping, the two most popular shipping methods, including examining delivery times, shipping options, shipping costs, and suitability for different types of products. 

Whether you run an online store or are simply curious about your shipping options, this guide will provide a clear understanding of what each shipping service entails.

What is Standard Shipping?

Standard Shipping is the backbone of the shipping industry, the most commonly utilized method for personal and business-related shipments. 

This method is often the default option provided by online stores and shipping companies, balancing cost and efficiency to suit a broad range of shipping needs.

User Demographics

Standard shipping is particularly appealing to a specific demographic. It is perfect for customers who need a shipping service but are not pressed for time regarding their deliveries. This demographic typically looks for the most economical shipping option, valuing cost savings over speed. 

They are generally more patient and willing to wait a few extra days for their items to arrive if it means lower shipping costs.

Average Delivery Times

The average delivery times for standard shipping can vary based on several factors, including the distance between the shipping origin and destination and the efficiency of the postal or courier service. 

Typically, customers can expect their items to be delivered within 3 to 7 business days. This timeline is subject to change based on external factors such as weather conditions, holidays, and operational efficiencies of the shipping service.

Suitable Products

Standard shipping is an excellent option for a wide range of products. It is most suitable for non-urgent items, with flexible delivery time. This includes everyday online purchases, from clothing to books and household items. 

It’s also ideal for bulk orders where the cost of shipping could significantly impact the overall expense. Furthermore, this shipping service offers an effective solution for businesses looking to minimize shipping overheads for extensive inventories.

Standard Shipping Options

  • USPS Priority Mail: Offers a balanced blend of speed and cost, generally delivering within 1-3 business days.
  • UPS Ground Shipping: Reliable for nationwide deliveries, usually within 3-5 business days.
  • FedEx Home Delivery: A good option for residential deliveries within 1-5 business days.
  • DHL eCommerce: Suitable for cost-effective international shipping with moderate delivery timelines.

Pros of Standard Shipping

  • Cost-Effective: Generally the most affordable option, especially for non-urgent deliveries.
  • Widespread Availability: Offered by most courier services and online stores.
  • Reliability: Established delivery process with predictable timelines.
  • Lower Environmental Impact: Often involves less air travel compared to Expedited Shipping.

Cons of Standard Shipping

  • Slower Delivery: Not suitable for urgent deliveries like Next Day Delivery or Same Day Delivery.
  • Less Priority: Packages may get less priority than Expedited Shipments, especially during peak seasons.
  • Limited Tracking Options: Some standard options offer less detailed tracking than Expedited Service.

What is Expedited Shipping?

expedited shipping

Now, expedited shipping services are a rapid alternative to standard shipping methods, designed for urgent delivery requirements. 

Expedited delivery ensures that packages are given priority over standard shipments, making it an essential option for those who need items delivered swiftly. 

It’s particularly beneficial for urgent shipments, time-sensitive documents, and last-minute gifts.

User Demographics

Expedited shipping is particularly suitable for a range of users. Businesses with time-sensitive needs, such as those requiring the prompt delivery of critical documents or products, often rely on an expedited shipping service.

It’s also ideal for individuals who need urgent deliveries, like sending important legal documents or last-minute gifts for special occasions. This shipping method is a boon for situations that demand speed and reliability.

Average Delivery Times

When it comes to delivery times, expedited delivery offers a significantly quicker alternative compared to standard shipping. 

Delivery can often be as rapid as overnight, a crucial service for urgent needs. Additionally, expedited shipping options typically include a 2-3 day delivery service, catering to less urgent but still time-sensitive deliveries.

Suitable Products

Expedited shipping is particularly beneficial for a range of products. It’s the preferred choice for delivering urgent documents that require immediate attention. 

Perishable goods such as fresh produce, flowers, or baked items also benefit from the swift delivery that expedited shipping offers, ensuring they arrive fresh and intact. High-value items, where quick and secure delivery is paramount, are often sent through expedited shipping for added peace of mind. 

Furthermore, emergency supplies like critical medical equipment or parts necessary for machinery repairs are typical candidates for expedited shipping due to their urgent nature.

Expedited Shipping Options

  • FedEx Expedited Shipping: Offers various speedy delivery options, including overnight and two-day shipping services.
  • UPS Expedited Shipping: Known for reliable and fast delivery, often within 1-2 business days.
  • USPS Priority Mail Express: Provides overnight delivery to most U.S. addresses and PO Boxes.
  • DHL Express: Excellent for rapid international shipping, delivering packages swiftly across borders.
  • Additional Expedited Carrier services are also available.

Pros of Expedited Shipping

  • Speed: The most significant advantage is the fast delivery, which is ideal for urgent shipments.
  • Priority Handling: Expedited packages often receive priority over standard shipments, reducing the risk of delays.
  • Advanced Tracking: Offers more detailed tracking and updates on the delivery status.
  • Customer Satisfaction: Enhances customer experience, especially for online businesses, by delivering purchases quickly.

Cons of Expedited Shipping

  • Higher Costs: Expedited shipping Costs are typically higher than standard options, reflecting the faster service.
  • Environmental Impact: Faster shipping often requires air transport with a more significant ecological footprint.
  • They Are Not Always Guaranteed: While generally reliable, external factors like weather or logistical issues can sometimes cause delays.

Expedited Shipping vs Standard Shipping?

When choosing between Expedited Shipping and Standard Shipping, various factors come into play, depending on the specific needs of the shipment. 

Here, we’ll explore which method is better suited for different scenarios by considering speed, cost, and item type.

Speed

When urgency is the primary concern, Expedited Shipping outshines standard options. Designed specifically for rapid deliveries, it offers services like overnight or next-day delivery, making it the go-to choice for scenarios demanding quick turnaround times. 

This makes it perfect for sending urgent legal documents, ensuring last-minute gifts arrive on time, or fulfilling critical business orders that hinge on prompt delivery. Businesses that offer products with expiration dates will find expedited shipping faster and more convenient.

The speed of expedited shipping is not just about convenience; in many cases, it can be pivotal to meeting essential deadlines or ensuring the timely delivery of critical items.

Availability

In terms of broader availability, especially in areas that are remote or not easily accessible, Standard Shipping tends to be more practical. 

Standard shipping often has a more extensive network and infrastructure, enabling it to reach more destinations reliably, albeit slower than expedited services. This extensive reach is particularly beneficial for deliveries to rural or less connected areas, where expedited shipping may either be unavailable or come at a significantly higher cost. 

For customers on such sites, standard shipping offers a dependable and more accessible option.

Type of Shipped Items

The nature of the shipped items also plays a significant role in choosing the right shipping method. 

Expedited Shipping is particularly suited for items that are time-sensitive, fragile, perishable, or of high value. Its quicker transit times and often more meticulous handling procedures ensure that such things are delivered promptly and in good condition. Conversely, Standard Shipping is ideal for non-urgent, bulky, or durable items that do not require speedy delivery. 

This method is more cost-effective for shipping everyday items, larger goods, or products where delivery speed is not critical.

Cost

Cost considerations often lead many to opt for Standard Shipping. It is typically more affordable than expedited options, making it a suitable choice for shipments where budget constraints are a priority and delivery timelines are flexible. 

This cost-effectiveness is especially appealing for small businesses, individuals on a tight budget, or when shipping items where the added cost of expedited delivery does not justify the speed.

Reliability

In terms of reliability, both shipping methods generally offer dependable service. However, Expedited Shipping often provides enhanced features like more detailed tracking and priority handling, essential for time-sensitive or valuable shipments. 

This heightened level of service ensures that urgent or critical packages are delivered quickly and with a greater assurance of safety and timeliness. 

Standard shipping, while reliable, may not always offer the same level of tracking detail or priority handling, making expedited shipping the preferable choice for shipments where reliability and timely delivery are non-negotiable.

Frequently Asked Questions

As we navigate the complexities of shipping, let’s address some common queries about expedited and standard shipping.

Is expedited shipping faster than standard?

Yes, Expedited Shipping is significantly faster than standard shipping. It prioritizes your shipment for quicker delivery, often offering overnight or two-day delivery services.

How long does expedited shipping last?

The delivery time for Expedited Shipping can vary but typically ranges from overnight to a few days, depending on the carrier and the destination.

What happens if expedited shipping is late?

If Expedited Shipping is late, most carriers offer a refund or credit for the shipping costs. However, it’s essential to check the specific policy of the shipping company for late deliveries.

Conclusion

In summing up the comparison between the two delivery services, it’s clear that each has its own set of advantages and ideal use cases, as well as companies offering expedited shipping and standard shipping.

Expedited shipping excels in speed and priority handling, making it suitable for urgent or valuable shipments. In contrast, standard shipping is more cost-effective, widely available, and ideal for non-urgent or bulk deliveries. 

Understanding these differences is crucial for making informed decisions that align with your shipping needs, whether an individual or a business. Ultimately, the right choice depends on factors like delivery urgency, budget constraints, and the nature of the items being shipped.

]]> How a Strategic Expedite Plan Can Save the Aerospace Industry $60 Billion https://www.inboundlogistics.com/articles/how-a-strategic-expedite-plan-can-save-the-aerospace-industry-60-billion/ Fri, 15 Dec 2023 19:12:46 +0000 https://www.inboundlogistics.com/?post_type=articles&p=38922

Last month I was looking forward to a little R&R in Marco Beach, Florida. Equipped with my flip flops and suntan lotion, I arrived at my gate early. Twenty minutes before my flight is supposed to leave we start hearing about “delays due to mechanical problems.” I waited patiently along with 50+ fellow passengers — hopeful they’d get the replacement parts.

Behind the scenes, the airline team was struggling to find the best solution to get the aircraft up and running, or replace the aircraft with one that would pass inspection.

After another two hours the flight was canceled and we’re all left scrambling to find other ways to get there.

Luckily, I caught another flight – 3 hours later; arranged a car rental, and ended up 14 hours late (and an extra $500) by the time I arrived at my hotel. And I was the lucky one. Most of my fellow passengers ended up going home.

Unfortunately, this scenario is all too common in an industry impacted by weather, vigorous safety precautions, and chain reactions that occur due to any number of mechanical issues.

According to the Bureau of Transportation Statistics, about 20% of domestic commercial flights experience some form of delay. Mechanical problems can be as little as a “light is out” or a “tire tread is worn.” If a replacement part is not handy or needs to be shipped, it impacts everyone.

NPR recently reported that congressional investigators found that an increase in flight cancellations as travel recovered from the pandemic was due mostly to factors that airlines controlled, including cancellations for maintenance issues or lack of a crew.

Multiple sources report the estimated cost of disruption to airlines is between 5-8% of airline revenue; and as much as $60 billion worldwide. Add to that, the negative impact on an airline’s reputation.

How Airlines Can Save Billions of Dollars

Now is the time for these companies to focus on the back end of their operations, and consider an alternative expedited shipping strategy in their standard operating procedures (SOP). It’s important to have a logistics partner that understands how to handle “Aircraft On Ground” situations with faster, efficient solutions, paired with excellent communication.

Not to mention, working with someone who has the appropriate certifications in place to safely and legally handle an airline’s freight.

A good expedite partner should have a team that is experienced and equipped with the tools and resources to provide multiple solutions for any given situation. Access to different modes of equipment and transportation is crucial.

These are all qualities that should be carefully evaluated during the discovery and onboarding phases with a new expedite vendor. Depending on the location, ground, air, and ocean freight could be considered. Many forms require special permits, certifications, licenses, etc.

Here are five tips to anticipate and save millions of dollars with an expedited strategy:

  1. Negotiate strategic pricing in advance – Expedited shipping tends to operate within a “buddy-buddy” network. “Jim did a good job for us before. I know, he’s expensive, but we’ll just use him again.” Would you operate any other part of your business this way? Not likely. You would cultivate a relationship, nurture it, feed it, and negotiate long-term, strategic pricing.
  2. Communicate and collaborate – Be up front in your planning and forecasting schedule, so your expedited carrier can advise you on best options to meet your needs.
  3. Keep accurate data – Correct inventory and product demand data enables critical discussions with your expedite partner about supplies and customers’ needs.
  4. Work with an experienced provider – A shipping company that focuses exclusively on expedited freight, has multiple escalation contacts, and a solid industry reputation assures you that your urgent shipments are delivered on time. Know your capacity and let your provider access and elevate the best options for your freight.
  5. Remember…price is not everything – Evaluate the many criteria other than cost that affect your decisions, and be open-minded about all the possible solutions to your specific expedited transport challenges.

The key to partnering with an expedite carrier is having open and ongoing communication to anticipate problems, so that when the unexpected happens, both parties know how to execute efficiently. The bottom line is that incorporating an expedite strategy can save the aerospace industry billions of dollars in lost time, labor impact, mechanical errors and passenger chaos.

]]>

Last month I was looking forward to a little R&R in Marco Beach, Florida. Equipped with my flip flops and suntan lotion, I arrived at my gate early. Twenty minutes before my flight is supposed to leave we start hearing about “delays due to mechanical problems.” I waited patiently along with 50+ fellow passengers — hopeful they’d get the replacement parts.

Behind the scenes, the airline team was struggling to find the best solution to get the aircraft up and running, or replace the aircraft with one that would pass inspection.

After another two hours the flight was canceled and we’re all left scrambling to find other ways to get there.

Luckily, I caught another flight – 3 hours later; arranged a car rental, and ended up 14 hours late (and an extra $500) by the time I arrived at my hotel. And I was the lucky one. Most of my fellow passengers ended up going home.

Unfortunately, this scenario is all too common in an industry impacted by weather, vigorous safety precautions, and chain reactions that occur due to any number of mechanical issues.

According to the Bureau of Transportation Statistics, about 20% of domestic commercial flights experience some form of delay. Mechanical problems can be as little as a “light is out” or a “tire tread is worn.” If a replacement part is not handy or needs to be shipped, it impacts everyone.

NPR recently reported that congressional investigators found that an increase in flight cancellations as travel recovered from the pandemic was due mostly to factors that airlines controlled, including cancellations for maintenance issues or lack of a crew.

Multiple sources report the estimated cost of disruption to airlines is between 5-8% of airline revenue; and as much as $60 billion worldwide. Add to that, the negative impact on an airline’s reputation.

How Airlines Can Save Billions of Dollars

Now is the time for these companies to focus on the back end of their operations, and consider an alternative expedited shipping strategy in their standard operating procedures (SOP). It’s important to have a logistics partner that understands how to handle “Aircraft On Ground” situations with faster, efficient solutions, paired with excellent communication.

Not to mention, working with someone who has the appropriate certifications in place to safely and legally handle an airline’s freight.

A good expedite partner should have a team that is experienced and equipped with the tools and resources to provide multiple solutions for any given situation. Access to different modes of equipment and transportation is crucial.

These are all qualities that should be carefully evaluated during the discovery and onboarding phases with a new expedite vendor. Depending on the location, ground, air, and ocean freight could be considered. Many forms require special permits, certifications, licenses, etc.

Here are five tips to anticipate and save millions of dollars with an expedited strategy:

  1. Negotiate strategic pricing in advance – Expedited shipping tends to operate within a “buddy-buddy” network. “Jim did a good job for us before. I know, he’s expensive, but we’ll just use him again.” Would you operate any other part of your business this way? Not likely. You would cultivate a relationship, nurture it, feed it, and negotiate long-term, strategic pricing.
  2. Communicate and collaborate – Be up front in your planning and forecasting schedule, so your expedited carrier can advise you on best options to meet your needs.
  3. Keep accurate data – Correct inventory and product demand data enables critical discussions with your expedite partner about supplies and customers’ needs.
  4. Work with an experienced provider – A shipping company that focuses exclusively on expedited freight, has multiple escalation contacts, and a solid industry reputation assures you that your urgent shipments are delivered on time. Know your capacity and let your provider access and elevate the best options for your freight.
  5. Remember…price is not everything – Evaluate the many criteria other than cost that affect your decisions, and be open-minded about all the possible solutions to your specific expedited transport challenges.

The key to partnering with an expedite carrier is having open and ongoing communication to anticipate problems, so that when the unexpected happens, both parties know how to execute efficiently. The bottom line is that incorporating an expedite strategy can save the aerospace industry billions of dollars in lost time, labor impact, mechanical errors and passenger chaos.

]]> Expedited Carriers Guide 2023 https://www.inboundlogistics.com/articles/expedited-carriers-guide-2023/ Thu, 16 Nov 2023 14:15:22 +0000 https://www.inboundlogistics.com/?post_type=articles&p=38459

Amazon Freight

freight.amazon.com • freight-sales@amazon.com

The Amazon Freight network runs 24/7, 365 days a year. Shippers can tap into Amazon’s supply chain capabilities and technology, in addition to 30,000+ Amazon-owned trailers and vetted carriers.

Solutions/Features: Full truckload services using 53-foot dry van equipment. Spot shipments are live loaded at pickup and live unloaded at the delivery destination. Additional services include straps. Online tools allow shippers to manage loads on demand. Dedicated account managers and 24/7 customer support are available.

American Expediting

americanexpediting.com • 412-321-4546

American Expediting distributes time- and temperature-sensitive shipments to and from multiple locations across the United States via its network of drivers and agent partners. It offers four levels of courier solutions, including dedicated on-demand, rush same-day, regular same-day, and next-day.

Solutions/Features: American Expediting launched a redesigned customer portal in September 2023. Via this new tool, shippers can view invoices, monitor shipments, and glean real-time interaction insights.

ArcBest

arcb.com • 800-610-5544

ArcBest’s time-critical services, formerly known as ABF TimeKeeper, offer a 100% on-time guarantee. Solutions include same-day, next-day, and second-day shipping.

Solutions/Features: Offers end-to-end shipment visibility, proactive notifications, and online pickup and delivery confirmations.

Ascent On-Demand

ascentlogistics.com/on-demand • 800-614-1348

Ascent On-Demand delivers time-definite supply chain solutions that span multiple modes. The company provides premium mission-critical air and ground transportation solutions across North America, as well as access to forwarders for international air freight.

Solutions/Features: Provides access to an on-demand fleet. Partnered with a global network of 100+ cargo carriers and has its own airline, USA Jet. Bid board provides cost optimization.

Averitt

averitt.com • 800-283-1995

With an on-time expedited delivery record of 99% or better, Averitt offers ground and air services for shippers’ expedited needs. Its LTL services include next-day delivery to most points up to 600 miles and two-day delivery to most points up to 1,500 miles.

Solutions/Features: Guarantees day-definite and time-definite delivery for an additional fee. Can provide liftgate services on shipments up to 3,000 pounds for delivery to locations without dock access.

C.H. Robinson

chrobinson.com • 855-229-6128

C.H. Robinson expedites global freight through multiple modes, from truck and rail to air, ocean, and less-than-container load. It provides shippers with expedited shipping capacity options through its network of more than 96,000 contract carriers.

Solutions/Features: Provides a staff of expedited service specialists. Offers a variety of consolidation services for global freight. Leverages knowledge of customs, tariffs, and traffic flows to streamline cross-continent shipments.

Candor Expedite

candorexp.com • 630-480-6798

Specializing in ground and air expedite, expedited LTL, white-glove services, and specialty truckload, Candor Expedite aims to help companies reduce freight spend and speed up inbound and outbound inventories.

Solutions/Features: Offers sealed and tamper-proof trucks for cargo safety. Special services include hand unloading, after-hours capacity to accommodate peak hours, debris removal, room-of-choice delivery, photo documentation, floor protection, and upper-level delivery.

Continental Expedited Services

continentalexpedited.com • 855-SHIPCES

Continental Expedited Services offers time-critical airfreight solutions through a network of more than 200 airfreight and air charter service providers. It also provides expedited ground solutions, offering door-to-door services covering the United States, Canada, and Mexico.

Solutions/Features: Ground shipment services provide direct dual-driver nonstop transit anywhere in North America and satellite-tracked vehicles updated every 30 minutes. ETA updates 24 hours a day online, by phone, email, or EDI.

Covenant Logistics

covenantlogistics.com • 888-763-5352

Providing expedited truckload solutions, Covenant Logistics delivers time-sensitive, high-value, and high-risk freight with its fleet of more than 900 tractors. In addition to dry van and time-definite service options for truckload freight, Covenant transports hazardous material shipments, and has expertise in managing high-value and high-risk cargo.

Solutions/Features: Utilizes on-board Qualcomm satellite tracking systems and track-and-trace technologies to provide in-transit visibility, monitoring, and reporting.

DHL

dhl.com • 800-225-5345

In addition to international expedited parcel services through DHL Express, DHL offers expedited freight solutions, including same-day airfreight services and over-the-road solutions with dedicated ground vehicles. DHL also provides flexibility and cost savings for emergency deliveries globally.

Solutions/Features: Same-day, time-definite, and day-definite international express delivery. Consolidation of air, ocean, and rail shipments at origin including subsequent distribution via over-the-road, courier, or postal network. End-to-end traceability.

EASE Logistics

easelogistics.com • 866-247-3273

EASE Logistics offers expedited TL and LTL services, providing end-to-end shipment tracking. Its network of air carriers accommodates domestic and international time-critical shipments.

Solutions/Features: Transports over-dimensional, temperature-controlled, and fragile shipments. Can provide an expedited shipping quote in 15 minutes over the phone or via its online form.

Echo Global Logistics

echo.com/services/specialized • 800-354-7993

Echo Global Logistics offers hot-shot ground and air cargo services for time-sensitive shipments throughout the United States, leveraging its network of more than 10,000 expedited carriers. Echo monitors shipments from origin to destination to ensure time-definite delivery.

Solutions/Features: Airfreight services include exclusive-use charter, next-flight-out, next-day, and time-definite deliveries. Ground solutions include express cargo, sprinter vans, straight trucks, and on-demand truckload. Expedited LTL services include next-day, second-day, and time-definite guaranteed deliveries nationwide.

England Logistics

englandlogistics.com • 801-656-4500

England Logistics offers expedited parcel services through its network of carriers. The parcel shipping team audits freight bills, provides platforms to prepare bills of lading, optimizes routing, and generates customized reports.

Solutions/Features: Monitoring software allows visibility from order to delivery. Customized rate quotes for each shipment.

Estes Forwarding Worldwide (EFW)

efwnow.com • 855-433-9669

EFW provides a range of expedited services, including ground expedite, next-flight-out, air charter, next-day, second-day, and time-definite deliveries. EFW’s air charter solutions can meet specialized needs including climate control and special handling procedures.

Solutions/Features: Customizable solutions, providing flexible delivery, warehousing options, and 24-hour visibility through tracking technology. Offers white-glove delivery.

Expedited Freight

expeditedfreight.com • 704-660-9000

Expedited Freight maintains a nationwide network of vetted drivers and regularly maintained and inspected trucks that operate in every state of the continental United States, plus Hawaii, Alaska, Canada, and Mexico. Services include scheduled air freight, same-day delivery, hot-shot trucking, air charter, overnight and just-in-time delivery.

Solutions/Features: Dedicated drivers and customer service agents available 24/7. Satellite tracking equipment. Airline/air charter connections.

FedEx SameDay

fedexsameday.com • 800-399-5999

FedEx SameDay offers cross-country, door-to-door delivery for urgent shipments within hours, depending on flight availability. Available throughout all 50 U.S. states 24 hours a day, 7 days a week, 365 days a year. Up to 2,200 lbs. per piece (or more with prior approval) and unlimited total shipment weight. FedEx International Next Flight is available for urgent import and export deliveries.

Solutions/Features: Shippers can monitor shipment status from pickup through delivery with detailed tracking information and notifications. Shippers can use FedEx packaging or their own.

Forward Air

forwardair.com • 800-726-6654

Forward offers an alternative to air transportation through its linehaul network that includes 100+ terminals located at or near major U.S. and Canadian airports and 12 regional sorting hubs. 8,200+ lane segments—routes between the point of shipment and point of delivery—each business day.

Solutions/Features: Time-definite delivery, late cutoffs, early recovery times, weekend service in select areas, and expedited lanes.

GEODIS

geodis.com • 877-401-6400

GEODIS Domestic Expedite is an expedited ground and air delivery service for business-critical, time-sensitive, and emergency shipments.

Solutions/Features: Shipment pick up. Provides actual time of departure from origin dock/terminal and actual time of arrival to the destination dock/terminal. Supplies any delays or variances from original times when booking or quoting freight. Proof of delivery. Real-time satellite tracking of vehicles.

Holman Logistics

holmanusa.com/transportation • 253-872-7140

Holman Logistics offers managed brokerage and ground transportation services including truckload, LTL, standard ground, expedited, and same-day delivery. The company’s freight brokerage division offers white-glove services and expedited night delivery 24/7/365.

Solutions/Features: Dedicated and shuttle services. Freight consolidation. Refrigerated, frozen, and temperature-controlled services. National coverage and availability. Managed shipment tracking and tracing. Tech support includes EDI, GPS tractor tracking, on-board driver communication, and customizable reporting.

Hub Group

hubgroup.com • 800-377-5833

Through its coast-to-coast carrier network, Hub Group provides expedited, project, or emergency freight services anywhere in North America. Hub Group works with the shipper’s response teams to provide 24/7 project or emergency logistics support. The company also consolidates communication channels to keep all supply chain partners synchronized.

Solutions/Features: Optimized regional and expedited trucking solutions. Emergency response experience and equipment. Provides extra capacity when needed. Hub Connect proprietary technology gives shippers 24/7 access and granular insights into total shipment visibility, security updates, and more.

Landstar System

landstar.com • 877-696-4507

The Landstar Express America dynamic business model provides instant access to capacity where and when it is needed. Landstar expedites freight via a dedicated cargo or sprinter van, straight truck, or tractor-trailer, with timely and accurate updates all along the way.

Solutions/Features: Expedited, emergency, and disaster transportation services are available 24/7/365. Independent Landstar agents can expedite shipments via air using TSA-approved capacity including commercial cargo aircraft and carriers, as well as air charters at major airports.

Load One

load1.com • 734-947-9440

Load One’s Expedite Services division provides 24/7/365 shipping solutions throughout the United States, Mexico, and Ontario, Canada, using sprinters, cube trucks, and straight trucks with both singles and teams. Load One maintains partnerships with more than 70 top expedited carriers, fully integrated into its system, for seamless coverage of critical shipments.

Solutions/Features: TSA-approved drivers. Late-model equipment, all GPS-tracked. Staffed 24/7/365. Hazmat authority. Interstate and intrastate authorities.

Lynden Logistics

lynden.com • 800-926-5703

Lynden Logistics is a full-service transportation and logistics provider offering expedited ground freight services and other specialized services ranging from charter flights and consolidations, to next-day, second-day, and three-to-five-day air service through a network serving more than 6,000 U.S. cities.

Solutions/Features: Custom ground transportation plans available to meet timeframe and cost requirements. Proactive monitoring and notification available for urgent shipments. Shippers can track freight through the EZ Commerce Center.

Maersk

delivers.maersk.com • 973-514-5000

Maersk provides domestic air and ground freight delivery options for nearly every type of shipment traveling throughout the United States, with 24/7 customer support and integrated logistics.

Solutions/Features: Door-to-door control over shipments via a wide range of vehicles including vans, cubes, straight trucks, and tractor trailers. Aircraft charters, first flight, next-day a.m. and p.m., and 2-3 day shipping is also available.

Magnate Worldwide

magnateworldwide.com • 971-339-7621

Magnate Worldwide is a diversified supply chain management company, comprised of complementary, premium logistics services focused on mission-critical domestic transportation and global freight forwarding. Each Magnate business segment provides premium services across many industries for sensitive, time-definite, high-value, and white-glove shipments.

Solutions/Features: Time-definite LTL, customized white-glove, airfreight, and other domestic and international expedited services. Specialized service levels available for sensitive, time-definite, and high-value shipments.

Mothership

mothership.com

Mothership serves high-volume freight shippers who need to transport palletized shipments within their local metro area. Mothership picks up and delivers freight the same day in 37 major metros in the United States, including Greater Los Angeles, Atlanta, New York, and Dallas.

Solutions/Features: Quote, book, and track freight in one place. Liftgate and residential service. Delivery appointments. Real-time freight tracking. 24/7 access to digital documents.

Old Dominion Freight Line

odfl.com • 866-637-7333

Old Dominion offers same-day, next-day, or time-specific delivery of expedited freight. From one-time to recurring shipments, Old Dominion provides must-arrive-by-date and on-time-in-full guarantees. OD Expedited Services provides daily on-time deliveries or guaranteed deliveries within, or outside of, normal transit times.

Solutions/Features: OD On Demand service lets shippers schedule a time-specific delivery, during normal business hours, after hours, or over the weekend. OD Guaranteed service ensures that high-value, time-sensitive order will be delivered by 5 p.m. on the day scheduled, or freight charges revert to standard rates. OD Guaranteed by Noon ensures that orders arrive by 12 p.m. on delivery day.

OnTrac

ontrac.com • 302-246-7136

OnTrac provides same-day and next-day last-mile e-commerce delivery services by tapping into its large one- and two-day ground footprint of more than 7,000 independent contractors. OnTrac handles only small packages through a delivery network that serves 36 states and Washington, D.C.

Solutions/Features: Moves parcels across the country in as few as three days. Offers technology service that seamlessly integrates with the shipper’s system and processes.

Pegasus Logistics Group

pegasuslogistics.com • 800-997-7226

Pegasus Logistics Group provides custom supply chain solutions, including domestic and international ground and air expedited services. Pegasus also offers final-mile and white-glove delivery services.

Solutions/Features: Customs brokerage. Transborder. Project cargo. Cold chain solutions. Cargo insurance. Online shipment tracking. Systems integration. EDI capabilities. Proactive alert notifications.

Purolator

purolator.com • 888-302-8819

The Purolator team is accessible 24/7. No matter what time of day, or what day of the week, shippers can request rate quotes, secure capacity, or track shipments currently in transit.

Solutions/Features: Purolator customizes shipments to and from the United States and within Canada. Online tracking gives visibility into all expedited freight shipments. Special freight services include advance delivery notification/appointments and tailgate services (if no dock at the pickup site).

Quick Global Priority Logistics

quick.aero • 800-488-4400

Quick’s Next Flight Out expedited shipping solution offers speed and security, enabled by the company’s relationships with the global airline network. Quick serves aviation, biotech/pharma, healthcare industries, among others, and it can help expedite delivery to anywhere in the world.

Solutions/Features: A team of logistics specialists available 24/7 to support project requirements enables Quick to meet customer demands. Quick also leverages logistics technology to offer time- and temperature-sensitive and mission-critical solutions with a focus on quality control. Priority services include next flight out, on-board courier, air charter, priority freight, and dangerous goods.

R2 Logistics

r2logistics.com/expedited-air • 614-899-6350

R2’s Expedited and Air service covers urgent or time-critical shipments. The company’s freight professionals work with a network of pre-screened expedited and air carriers nationwide. Multiple shipping options are available including team and solo drivers, time flexibility, air freight, customs brokerage, and high-value security.

Solutions/Features: Quick return on quotes. Rates from multiple carriers. Shipment tracking and cargo insurance. Dedicated account support.

S-2international

s-2international.com • 678-432-9502

S-2 provides on-time critical freight deliveries throughout the United States and Canada via a fleet of well-vetted partner providers, including carriers of all sizes with a wide variety of vehicle types.

Solutions/Features: 24-hours-per-day, 7-days-per-week availability. In-transit visibility on all shipments. Door-to-door service. Proactive communication. Special handling, including pad-wrap, lift-gate, and inside delivery.

Saia

saia.com • 800-765-7242

Saia offers custom solutions to meet specific expedited delivery demands. When shipments must arrive before standard delivery, Saia offers expedited service across a 48-state area in the shipper’s desired timeframe. For shipments during non-business hours, the shipper can specify a precise time. All custom solutions are flexible, reliable, and tailored to meet specific needs.

Solutions/Features: Saia’s Custom Solutions service offers expedited shipments across a 48-state area in a shipper’s delivery timeframe.

Scan Global Logistics

scangl.com • 45 32 48 00 00

Scan Global Logistics is a global full-service logistics provider headquartered in the Nordic region. The company provides tailored solutions across all modes, in industries including automotive, energy, fashion/retail, manufacturing, and healthcare, among others.

Solutions/Features: Scan Global Logistics provides end-to-end express service and a portal that gives shippers access to its full range of import and export services, including track-and-trace, rates, multiple carriers, time-in- transit, and more.

Schneider Logistics

schneider.com • 844-701-LOAD

A multimodal provider of transportation, intermodal and logistics services, Schneider manages $3 billion per year in third-party freight.

Solutions/Features: Schneider offers expedited freight services for high-value, time-sensitive freight. The service includes an individually assigned customer service team, trailer technology for increased freight visibility, and multiple capacity options.

SEKO

sekologistics.com • 800-228-2711

With SEKO’s domestic expedited service, shippers can chose from multiple shipment methods, including truckload, commercial airlines, charters, and hot-shots via cargo van or straight truck, to ensure parcels arrive on time. Dedicated and part-charter flights are available to handle time-sensitive deliveries. Express, standard, economy, and charter services available.

Solutions/Features: SEKO’s signature Next Flight Out service helps shippers ensure freight is delivered as quickly as possible. The company offers regular, accurate status and location updates throughout the delivery. All shipments are tracked online 24/7 via MySEKO. There are no weight restrictions, and the service is available 365 days per year.

STG Logistics

stgusa.com • 630-581-0519

STG Logistics is a value-added logistics services provider. The company also operates the largest network of independent container freight station facilities in the United States. STG depends on its knowledgeable support staff and advanced technology solutions to stay on top of customer needs.

Solutions/Features: Using both owned and contracted trucking, STG Logistics offers a variety of options for shipments with tight delivery timeframes, including same-day or next-day service, full truckload, intermodal rail, and residential deliveries.

Team Worldwide

teamww.com • 800-527-1168

Team Worldwide builds commercial partnerships through its in-house, 24-hour brokerage services and access to its own equipment. Delivering a full complement of ground services, Team possesses 48-state DOT authority and offices throughout the United States.

Solutions/Features: Quality expedited service via both human and high-tech methods: dispatchers are available 24/7 and the company’s tracking systems continuously monitor shipments.

Uber Freight

uber.com/us/en/freight • 877-289-8237

Uber Freight uses AI-assisted intelligence to power a marketplace for logistics solutions. Its app matches carriers with shippers and offers flat-rate pricing, fast booking, live tracking, and 24/7 service.

Solutions/Features: Customized expedited service solutions available across all modes. Upfront pricing and visibility provides shippers with the information needed to make business decisions.

UPS

ups.com • 888-742-5877

Known for its extensive domestic ground and air network, UPS features a suite of services for urgent shipments. UPS offers several guaranteed next-day and same-day delivery options, with time-definite next day delivery by morning, noon, or end-of-day, depending on customer needs. UPS Express Critical service allows for same-day delivery of critical shipments.

Solutions/Features: UPS offers value-added services such as pickup and delivery options, delivery notification, and special handling to meet each company’s shipping needs.

Verst Logistics

verstlogistics.com • 859-485-1212

Verst Logistics’ transportation offerings include dedicated transportation in the Greater Cincinnati and Northern Kentucky area as well as nationwide end-to-end transportation management and freight-brokerage services.

Solutions/Features: As part of its full-service freight brokerage solution, Verst offers expedited services and hotshot loads of all kinds: FT, LTL, and cargo van. Shippers use the customer portal for 24/7 visibility and track-and-trace capability.

Ward Transport and Logistics

wardtlc.com/expedited-2 • 800-458-3625

For time-sensitive shipments, Ward offers its Fast ForWARD Expedite Service. Available 24/7, Ward provides national and international solutions in land, air, and ocean modes. The company also maintains a network of strategically placed service centers in the Mid-Atlantic region.

Solutions/Features: Ward services include guaranteed delivery, pool distribution, protect from freeze/full-value insurance, LTL consolidation, and dedicated spot quotes.

Werner

werner.com/shippers/expedited • 800-228-2240

With offerings including transcontinental, engineered solutions with designated OD pairings, terminal-to-terminal, and lane-based solutions, Werner’s operating area reaches throughout North America. These services are designed for small parcel packages, LTL purchase transportation, OEM manufacturing, freight forwarders, retail, and pharmaceutical/technology.

Solutions/Features: Werner maintains a 99%+ on-time delivery record for time-definite shipments. For shippers with team transit needs, Werner provides a total team capacity of more than 1,000. A Service Assurance Team and specialized load planners oversee expedited shipments.

WSI Supply Chain Solutions

wsinc.com/service/transportation • 920-690-9155

With a streamlined fulfillment pipeline and a nationwide distribution network with global logistics reach, WSI offers a variety of service expertise. WSI’s transportation network and strategically located distribution centers help expedite shipments worldwide. Within the United States, WSI achieves same-day or next-day delivery to all major cities.

Solutions/Features: Parcel, LTL, FTL, same-day, and next-day service.

XPO Logistics

xpo.com/offerings/premium-services • 800-755-2728

XPO brings more than 30 years of experience in domestic and cross-border solutions. The company manages time-critical shipments from origin to destination with end-to-end digital visibility and is capable of facilitating shipments of all sizes.

Solutions/Features: XPO’s variety of expedited services are handled by coordinators available 24/7/365. The company offers digital visibility of freight in transit and can adjust modes within its transportation range if circumstances change.

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Amazon Freight

freight.amazon.com • freight-sales@amazon.com

The Amazon Freight network runs 24/7, 365 days a year. Shippers can tap into Amazon’s supply chain capabilities and technology, in addition to 30,000+ Amazon-owned trailers and vetted carriers.

Solutions/Features: Full truckload services using 53-foot dry van equipment. Spot shipments are live loaded at pickup and live unloaded at the delivery destination. Additional services include straps. Online tools allow shippers to manage loads on demand. Dedicated account managers and 24/7 customer support are available.

American Expediting

americanexpediting.com • 412-321-4546

American Expediting distributes time- and temperature-sensitive shipments to and from multiple locations across the United States via its network of drivers and agent partners. It offers four levels of courier solutions, including dedicated on-demand, rush same-day, regular same-day, and next-day.

Solutions/Features: American Expediting launched a redesigned customer portal in September 2023. Via this new tool, shippers can view invoices, monitor shipments, and glean real-time interaction insights.

ArcBest

arcb.com • 800-610-5544

ArcBest’s time-critical services, formerly known as ABF TimeKeeper, offer a 100% on-time guarantee. Solutions include same-day, next-day, and second-day shipping.

Solutions/Features: Offers end-to-end shipment visibility, proactive notifications, and online pickup and delivery confirmations.

Ascent On-Demand

ascentlogistics.com/on-demand • 800-614-1348

Ascent On-Demand delivers time-definite supply chain solutions that span multiple modes. The company provides premium mission-critical air and ground transportation solutions across North America, as well as access to forwarders for international air freight.

Solutions/Features: Provides access to an on-demand fleet. Partnered with a global network of 100+ cargo carriers and has its own airline, USA Jet. Bid board provides cost optimization.

Averitt

averitt.com • 800-283-1995

With an on-time expedited delivery record of 99% or better, Averitt offers ground and air services for shippers’ expedited needs. Its LTL services include next-day delivery to most points up to 600 miles and two-day delivery to most points up to 1,500 miles.

Solutions/Features: Guarantees day-definite and time-definite delivery for an additional fee. Can provide liftgate services on shipments up to 3,000 pounds for delivery to locations without dock access.

C.H. Robinson

chrobinson.com • 855-229-6128

C.H. Robinson expedites global freight through multiple modes, from truck and rail to air, ocean, and less-than-container load. It provides shippers with expedited shipping capacity options through its network of more than 96,000 contract carriers.

Solutions/Features: Provides a staff of expedited service specialists. Offers a variety of consolidation services for global freight. Leverages knowledge of customs, tariffs, and traffic flows to streamline cross-continent shipments.

Candor Expedite

candorexp.com • 630-480-6798

Specializing in ground and air expedite, expedited LTL, white-glove services, and specialty truckload, Candor Expedite aims to help companies reduce freight spend and speed up inbound and outbound inventories.

Solutions/Features: Offers sealed and tamper-proof trucks for cargo safety. Special services include hand unloading, after-hours capacity to accommodate peak hours, debris removal, room-of-choice delivery, photo documentation, floor protection, and upper-level delivery.

Continental Expedited Services

continentalexpedited.com • 855-SHIPCES

Continental Expedited Services offers time-critical airfreight solutions through a network of more than 200 airfreight and air charter service providers. It also provides expedited ground solutions, offering door-to-door services covering the United States, Canada, and Mexico.

Solutions/Features: Ground shipment services provide direct dual-driver nonstop transit anywhere in North America and satellite-tracked vehicles updated every 30 minutes. ETA updates 24 hours a day online, by phone, email, or EDI.

Covenant Logistics

covenantlogistics.com • 888-763-5352

Providing expedited truckload solutions, Covenant Logistics delivers time-sensitive, high-value, and high-risk freight with its fleet of more than 900 tractors. In addition to dry van and time-definite service options for truckload freight, Covenant transports hazardous material shipments, and has expertise in managing high-value and high-risk cargo.

Solutions/Features: Utilizes on-board Qualcomm satellite tracking systems and track-and-trace technologies to provide in-transit visibility, monitoring, and reporting.

DHL

dhl.com • 800-225-5345

In addition to international expedited parcel services through DHL Express, DHL offers expedited freight solutions, including same-day airfreight services and over-the-road solutions with dedicated ground vehicles. DHL also provides flexibility and cost savings for emergency deliveries globally.

Solutions/Features: Same-day, time-definite, and day-definite international express delivery. Consolidation of air, ocean, and rail shipments at origin including subsequent distribution via over-the-road, courier, or postal network. End-to-end traceability.

EASE Logistics

easelogistics.com • 866-247-3273

EASE Logistics offers expedited TL and LTL services, providing end-to-end shipment tracking. Its network of air carriers accommodates domestic and international time-critical shipments.

Solutions/Features: Transports over-dimensional, temperature-controlled, and fragile shipments. Can provide an expedited shipping quote in 15 minutes over the phone or via its online form.

Echo Global Logistics

echo.com/services/specialized • 800-354-7993

Echo Global Logistics offers hot-shot ground and air cargo services for time-sensitive shipments throughout the United States, leveraging its network of more than 10,000 expedited carriers. Echo monitors shipments from origin to destination to ensure time-definite delivery.

Solutions/Features: Airfreight services include exclusive-use charter, next-flight-out, next-day, and time-definite deliveries. Ground solutions include express cargo, sprinter vans, straight trucks, and on-demand truckload. Expedited LTL services include next-day, second-day, and time-definite guaranteed deliveries nationwide.

England Logistics

englandlogistics.com • 801-656-4500

England Logistics offers expedited parcel services through its network of carriers. The parcel shipping team audits freight bills, provides platforms to prepare bills of lading, optimizes routing, and generates customized reports.

Solutions/Features: Monitoring software allows visibility from order to delivery. Customized rate quotes for each shipment.

Estes Forwarding Worldwide (EFW)

efwnow.com • 855-433-9669

EFW provides a range of expedited services, including ground expedite, next-flight-out, air charter, next-day, second-day, and time-definite deliveries. EFW’s air charter solutions can meet specialized needs including climate control and special handling procedures.

Solutions/Features: Customizable solutions, providing flexible delivery, warehousing options, and 24-hour visibility through tracking technology. Offers white-glove delivery.

Expedited Freight

expeditedfreight.com • 704-660-9000

Expedited Freight maintains a nationwide network of vetted drivers and regularly maintained and inspected trucks that operate in every state of the continental United States, plus Hawaii, Alaska, Canada, and Mexico. Services include scheduled air freight, same-day delivery, hot-shot trucking, air charter, overnight and just-in-time delivery.

Solutions/Features: Dedicated drivers and customer service agents available 24/7. Satellite tracking equipment. Airline/air charter connections.

FedEx SameDay

fedexsameday.com • 800-399-5999

FedEx SameDay offers cross-country, door-to-door delivery for urgent shipments within hours, depending on flight availability. Available throughout all 50 U.S. states 24 hours a day, 7 days a week, 365 days a year. Up to 2,200 lbs. per piece (or more with prior approval) and unlimited total shipment weight. FedEx International Next Flight is available for urgent import and export deliveries.

Solutions/Features: Shippers can monitor shipment status from pickup through delivery with detailed tracking information and notifications. Shippers can use FedEx packaging or their own.

Forward Air

forwardair.com • 800-726-6654

Forward offers an alternative to air transportation through its linehaul network that includes 100+ terminals located at or near major U.S. and Canadian airports and 12 regional sorting hubs. 8,200+ lane segments—routes between the point of shipment and point of delivery—each business day.

Solutions/Features: Time-definite delivery, late cutoffs, early recovery times, weekend service in select areas, and expedited lanes.

GEODIS

geodis.com • 877-401-6400

GEODIS Domestic Expedite is an expedited ground and air delivery service for business-critical, time-sensitive, and emergency shipments.

Solutions/Features: Shipment pick up. Provides actual time of departure from origin dock/terminal and actual time of arrival to the destination dock/terminal. Supplies any delays or variances from original times when booking or quoting freight. Proof of delivery. Real-time satellite tracking of vehicles.

Holman Logistics

holmanusa.com/transportation • 253-872-7140

Holman Logistics offers managed brokerage and ground transportation services including truckload, LTL, standard ground, expedited, and same-day delivery. The company’s freight brokerage division offers white-glove services and expedited night delivery 24/7/365.

Solutions/Features: Dedicated and shuttle services. Freight consolidation. Refrigerated, frozen, and temperature-controlled services. National coverage and availability. Managed shipment tracking and tracing. Tech support includes EDI, GPS tractor tracking, on-board driver communication, and customizable reporting.

Hub Group

hubgroup.com • 800-377-5833

Through its coast-to-coast carrier network, Hub Group provides expedited, project, or emergency freight services anywhere in North America. Hub Group works with the shipper’s response teams to provide 24/7 project or emergency logistics support. The company also consolidates communication channels to keep all supply chain partners synchronized.

Solutions/Features: Optimized regional and expedited trucking solutions. Emergency response experience and equipment. Provides extra capacity when needed. Hub Connect proprietary technology gives shippers 24/7 access and granular insights into total shipment visibility, security updates, and more.

Landstar System

landstar.com • 877-696-4507

The Landstar Express America dynamic business model provides instant access to capacity where and when it is needed. Landstar expedites freight via a dedicated cargo or sprinter van, straight truck, or tractor-trailer, with timely and accurate updates all along the way.

Solutions/Features: Expedited, emergency, and disaster transportation services are available 24/7/365. Independent Landstar agents can expedite shipments via air using TSA-approved capacity including commercial cargo aircraft and carriers, as well as air charters at major airports.

Load One

load1.com • 734-947-9440

Load One’s Expedite Services division provides 24/7/365 shipping solutions throughout the United States, Mexico, and Ontario, Canada, using sprinters, cube trucks, and straight trucks with both singles and teams. Load One maintains partnerships with more than 70 top expedited carriers, fully integrated into its system, for seamless coverage of critical shipments.

Solutions/Features: TSA-approved drivers. Late-model equipment, all GPS-tracked. Staffed 24/7/365. Hazmat authority. Interstate and intrastate authorities.

Lynden Logistics

lynden.com • 800-926-5703

Lynden Logistics is a full-service transportation and logistics provider offering expedited ground freight services and other specialized services ranging from charter flights and consolidations, to next-day, second-day, and three-to-five-day air service through a network serving more than 6,000 U.S. cities.

Solutions/Features: Custom ground transportation plans available to meet timeframe and cost requirements. Proactive monitoring and notification available for urgent shipments. Shippers can track freight through the EZ Commerce Center.

Maersk

delivers.maersk.com • 973-514-5000

Maersk provides domestic air and ground freight delivery options for nearly every type of shipment traveling throughout the United States, with 24/7 customer support and integrated logistics.

Solutions/Features: Door-to-door control over shipments via a wide range of vehicles including vans, cubes, straight trucks, and tractor trailers. Aircraft charters, first flight, next-day a.m. and p.m., and 2-3 day shipping is also available.

Magnate Worldwide

magnateworldwide.com • 971-339-7621

Magnate Worldwide is a diversified supply chain management company, comprised of complementary, premium logistics services focused on mission-critical domestic transportation and global freight forwarding. Each Magnate business segment provides premium services across many industries for sensitive, time-definite, high-value, and white-glove shipments.

Solutions/Features: Time-definite LTL, customized white-glove, airfreight, and other domestic and international expedited services. Specialized service levels available for sensitive, time-definite, and high-value shipments.

Mothership

mothership.com

Mothership serves high-volume freight shippers who need to transport palletized shipments within their local metro area. Mothership picks up and delivers freight the same day in 37 major metros in the United States, including Greater Los Angeles, Atlanta, New York, and Dallas.

Solutions/Features: Quote, book, and track freight in one place. Liftgate and residential service. Delivery appointments. Real-time freight tracking. 24/7 access to digital documents.

Old Dominion Freight Line

odfl.com • 866-637-7333

Old Dominion offers same-day, next-day, or time-specific delivery of expedited freight. From one-time to recurring shipments, Old Dominion provides must-arrive-by-date and on-time-in-full guarantees. OD Expedited Services provides daily on-time deliveries or guaranteed deliveries within, or outside of, normal transit times.

Solutions/Features: OD On Demand service lets shippers schedule a time-specific delivery, during normal business hours, after hours, or over the weekend. OD Guaranteed service ensures that high-value, time-sensitive order will be delivered by 5 p.m. on the day scheduled, or freight charges revert to standard rates. OD Guaranteed by Noon ensures that orders arrive by 12 p.m. on delivery day.

OnTrac

ontrac.com • 302-246-7136

OnTrac provides same-day and next-day last-mile e-commerce delivery services by tapping into its large one- and two-day ground footprint of more than 7,000 independent contractors. OnTrac handles only small packages through a delivery network that serves 36 states and Washington, D.C.

Solutions/Features: Moves parcels across the country in as few as three days. Offers technology service that seamlessly integrates with the shipper’s system and processes.

Pegasus Logistics Group

pegasuslogistics.com • 800-997-7226

Pegasus Logistics Group provides custom supply chain solutions, including domestic and international ground and air expedited services. Pegasus also offers final-mile and white-glove delivery services.

Solutions/Features: Customs brokerage. Transborder. Project cargo. Cold chain solutions. Cargo insurance. Online shipment tracking. Systems integration. EDI capabilities. Proactive alert notifications.

Purolator

purolator.com • 888-302-8819

The Purolator team is accessible 24/7. No matter what time of day, or what day of the week, shippers can request rate quotes, secure capacity, or track shipments currently in transit.

Solutions/Features: Purolator customizes shipments to and from the United States and within Canada. Online tracking gives visibility into all expedited freight shipments. Special freight services include advance delivery notification/appointments and tailgate services (if no dock at the pickup site).

Quick Global Priority Logistics

quick.aero • 800-488-4400

Quick’s Next Flight Out expedited shipping solution offers speed and security, enabled by the company’s relationships with the global airline network. Quick serves aviation, biotech/pharma, healthcare industries, among others, and it can help expedite delivery to anywhere in the world.

Solutions/Features: A team of logistics specialists available 24/7 to support project requirements enables Quick to meet customer demands. Quick also leverages logistics technology to offer time- and temperature-sensitive and mission-critical solutions with a focus on quality control. Priority services include next flight out, on-board courier, air charter, priority freight, and dangerous goods.

R2 Logistics

r2logistics.com/expedited-air • 614-899-6350

R2’s Expedited and Air service covers urgent or time-critical shipments. The company’s freight professionals work with a network of pre-screened expedited and air carriers nationwide. Multiple shipping options are available including team and solo drivers, time flexibility, air freight, customs brokerage, and high-value security.

Solutions/Features: Quick return on quotes. Rates from multiple carriers. Shipment tracking and cargo insurance. Dedicated account support.

S-2international

s-2international.com • 678-432-9502

S-2 provides on-time critical freight deliveries throughout the United States and Canada via a fleet of well-vetted partner providers, including carriers of all sizes with a wide variety of vehicle types.

Solutions/Features: 24-hours-per-day, 7-days-per-week availability. In-transit visibility on all shipments. Door-to-door service. Proactive communication. Special handling, including pad-wrap, lift-gate, and inside delivery.

Saia

saia.com • 800-765-7242

Saia offers custom solutions to meet specific expedited delivery demands. When shipments must arrive before standard delivery, Saia offers expedited service across a 48-state area in the shipper’s desired timeframe. For shipments during non-business hours, the shipper can specify a precise time. All custom solutions are flexible, reliable, and tailored to meet specific needs.

Solutions/Features: Saia’s Custom Solutions service offers expedited shipments across a 48-state area in a shipper’s delivery timeframe.

Scan Global Logistics

scangl.com • 45 32 48 00 00

Scan Global Logistics is a global full-service logistics provider headquartered in the Nordic region. The company provides tailored solutions across all modes, in industries including automotive, energy, fashion/retail, manufacturing, and healthcare, among others.

Solutions/Features: Scan Global Logistics provides end-to-end express service and a portal that gives shippers access to its full range of import and export services, including track-and-trace, rates, multiple carriers, time-in- transit, and more.

Schneider Logistics

schneider.com • 844-701-LOAD

A multimodal provider of transportation, intermodal and logistics services, Schneider manages $3 billion per year in third-party freight.

Solutions/Features: Schneider offers expedited freight services for high-value, time-sensitive freight. The service includes an individually assigned customer service team, trailer technology for increased freight visibility, and multiple capacity options.

SEKO

sekologistics.com • 800-228-2711

With SEKO’s domestic expedited service, shippers can chose from multiple shipment methods, including truckload, commercial airlines, charters, and hot-shots via cargo van or straight truck, to ensure parcels arrive on time. Dedicated and part-charter flights are available to handle time-sensitive deliveries. Express, standard, economy, and charter services available.

Solutions/Features: SEKO’s signature Next Flight Out service helps shippers ensure freight is delivered as quickly as possible. The company offers regular, accurate status and location updates throughout the delivery. All shipments are tracked online 24/7 via MySEKO. There are no weight restrictions, and the service is available 365 days per year.

STG Logistics

stgusa.com • 630-581-0519

STG Logistics is a value-added logistics services provider. The company also operates the largest network of independent container freight station facilities in the United States. STG depends on its knowledgeable support staff and advanced technology solutions to stay on top of customer needs.

Solutions/Features: Using both owned and contracted trucking, STG Logistics offers a variety of options for shipments with tight delivery timeframes, including same-day or next-day service, full truckload, intermodal rail, and residential deliveries.

Team Worldwide

teamww.com • 800-527-1168

Team Worldwide builds commercial partnerships through its in-house, 24-hour brokerage services and access to its own equipment. Delivering a full complement of ground services, Team possesses 48-state DOT authority and offices throughout the United States.

Solutions/Features: Quality expedited service via both human and high-tech methods: dispatchers are available 24/7 and the company’s tracking systems continuously monitor shipments.

Uber Freight

uber.com/us/en/freight • 877-289-8237

Uber Freight uses AI-assisted intelligence to power a marketplace for logistics solutions. Its app matches carriers with shippers and offers flat-rate pricing, fast booking, live tracking, and 24/7 service.

Solutions/Features: Customized expedited service solutions available across all modes. Upfront pricing and visibility provides shippers with the information needed to make business decisions.

UPS

ups.com • 888-742-5877

Known for its extensive domestic ground and air network, UPS features a suite of services for urgent shipments. UPS offers several guaranteed next-day and same-day delivery options, with time-definite next day delivery by morning, noon, or end-of-day, depending on customer needs. UPS Express Critical service allows for same-day delivery of critical shipments.

Solutions/Features: UPS offers value-added services such as pickup and delivery options, delivery notification, and special handling to meet each company’s shipping needs.

Verst Logistics

verstlogistics.com • 859-485-1212

Verst Logistics’ transportation offerings include dedicated transportation in the Greater Cincinnati and Northern Kentucky area as well as nationwide end-to-end transportation management and freight-brokerage services.

Solutions/Features: As part of its full-service freight brokerage solution, Verst offers expedited services and hotshot loads of all kinds: FT, LTL, and cargo van. Shippers use the customer portal for 24/7 visibility and track-and-trace capability.

Ward Transport and Logistics

wardtlc.com/expedited-2 • 800-458-3625

For time-sensitive shipments, Ward offers its Fast ForWARD Expedite Service. Available 24/7, Ward provides national and international solutions in land, air, and ocean modes. The company also maintains a network of strategically placed service centers in the Mid-Atlantic region.

Solutions/Features: Ward services include guaranteed delivery, pool distribution, protect from freeze/full-value insurance, LTL consolidation, and dedicated spot quotes.

Werner

werner.com/shippers/expedited • 800-228-2240

With offerings including transcontinental, engineered solutions with designated OD pairings, terminal-to-terminal, and lane-based solutions, Werner’s operating area reaches throughout North America. These services are designed for small parcel packages, LTL purchase transportation, OEM manufacturing, freight forwarders, retail, and pharmaceutical/technology.

Solutions/Features: Werner maintains a 99%+ on-time delivery record for time-definite shipments. For shippers with team transit needs, Werner provides a total team capacity of more than 1,000. A Service Assurance Team and specialized load planners oversee expedited shipments.

WSI Supply Chain Solutions

wsinc.com/service/transportation • 920-690-9155

With a streamlined fulfillment pipeline and a nationwide distribution network with global logistics reach, WSI offers a variety of service expertise. WSI’s transportation network and strategically located distribution centers help expedite shipments worldwide. Within the United States, WSI achieves same-day or next-day delivery to all major cities.

Solutions/Features: Parcel, LTL, FTL, same-day, and next-day service.

XPO Logistics

xpo.com/offerings/premium-services • 800-755-2728

XPO brings more than 30 years of experience in domestic and cross-border solutions. The company manages time-critical shipments from origin to destination with end-to-end digital visibility and is capable of facilitating shipments of all sizes.

Solutions/Features: XPO’s variety of expedited services are handled by coordinators available 24/7/365. The company offers digital visibility of freight in transit and can adjust modes within its transportation range if circumstances change.

]]> Your Top 11 Questions about Expedited Freight Services Answered ASAP https://www.inboundlogistics.com/articles/your-top-11-questions-about-expedited-freight-services-answered-asap/ Wed, 08 Nov 2023 15:14:40 +0000 https://www.inboundlogistics.com/?post_type=articles&p=38500 “Shippers have to weigh the cost of expediting against the downstream impact of shipments arriving later,” says Kevin Schultz, president and co-founder of 357 Company, a logistics provider.

If a company’s ability to operate or to meet clients’ needs is in jeopardy, expedited freight shipping can pay off. 

Here’s an example. When a piece of equipment essential to a restaurant’s operation—say, a fryer or freezer—isn’t working, most restaurants need to obtain any repair parts and get the equipment back running as quickly as possible. To that end, Parts Town, a provider of restaurant equipment parts, ships all orders it receives by 9 p.m. the next day. In some cases, it ships orders arriving by midnight the next day.

“We’re a mission-critical parts business for food service equipment,” says Audreyann Snow, vice president, operations and logistics. 

Most orders are expedited. “Customers decide if they want next-day, second-day, or ground service and we make sure it happens,” Snow says. To accomplish this, Parts Town has taken multiple steps. Among them, it intentionally located near its carrier partner, and it has invested in a robust goods-to-person system and a conveyor solution nearly 2 miles long, so employees can quickly process orders.  

Parts Town's conveyor solution lets employees quickly process orders.

Parts Town’s conveyor solution lets employees quickly process orders.

Most organizations need to work within budgets, and make sure they use expedited freight services astutely. The answers to these 11 questions about expedited freight services can help.

1. When Should Shippers Consider Using Expedited Freight Services?

To Address Supply Chain Glitches

Historically, many expedited freight shipments were a result of forecasting mistakes or supply chain glitches that left a company with less inventory than it needed. “Companies would spend more on transportation because they didn’t want to lose customers,” says Geoff Milsom, partner and co-founder of Forerunners Consulting.

To Maintain Product Value or Integrity

While some expedited shipments still result from a hiccup in forecasting or operations, several other reasons can come into play. Companies that work with perishable products, whether literal or practical, often use expedited services to ensure products arrive while they still have value. “Christmas trees arriving after December 24 are useless,” Milsom notes. 

Using expedited freight services for seasonal products such as Christmas trees ensures the products arrive at retail locations while they have value.

Using expedited freight services for seasonal products such as Christmas trees ensures the products arrive at retail locations while they have value.

To Prevent Equipment Downtime

In many manufacturing or assembly plants, unplanned equipment downtime is costly; a recent survey by ABB put the average cost at $125,000 per hour. Expediting the repair components and getting the equipment back in operation can pay off.  

To Keep High-Value Cargo Secure

High-end products such as jewelry tend to benefit from expedited shipping, which can offer more end-to-end package protection, says Deana Thornton, director of product marketing with Shopify. Merchants in the pharmaceutical, nutraceutical, or perishables industries also prioritize expedited shipping to ensure faster delivery of their products. 

Expedited shipping services can provide high-value products such as jewelry with end-to-end package protection.

Expedited shipping services can provide high-value products such as jewelry with end-to-end package protection.

To Protect Supplier Relationships

It’s not only business-to-consumer shippers who are turning to expedited shipping. “Within the business-to-business sector, expedited–or at least timely–delivery is critical,” Thornton says. “Business owners are at higher risk of damaging and potentially losing supplier relationships if items do not arrive based on set delivery agreements.”

2. How Can Shippers Use Expedited Freight Services Strategically?

Free Up Funds Tied Up in Inventory

In some cases, companies can use expedited freight shipping proactively, as part of a supply chain strategy. For instance, some retailers use expedited freight shipping to reduce the funds tied up in inventory. 

In industries where a healthy percentage of the product line each year is new, the potential for disruption tends to be higher, says Ramesh Murthy, executive vice president and chief supply chain officer with Bob’s Discount Furniture.

When Expediting Now Saves the Need for Expediting Later

Often, there’s a “tipping point,” at which it’s clear that another delay will mean even more costly expediting later.

For instance, if a launch date is four weeks away and a supplier is delayed by two weeks, it’s likely that one more lost week—which wouldn’t be unheard of—would make it even more difficult to catch up. The company may decide to pre-emptively expedite some shipments. 

Supporting a Product Launch that Makes a Marketing Statement

When Murthy was working with a previous employer, management decided to launch an entire line in a single day. Rather than purchase more advertising, they reasoned it would be a more productive use of funds to expedite the products, so everything would arrive in time for the launch.

By having all products arrive at the same time, “the statement made at retail would blow everyone away,” Murthy says. 

Ascertain How Expedited Shipping Impacts the Margin

The ability to do the math when deciding whether to expedite at scale is critical, Murthy says. His team was able to leverage solid decision support tools that helped everyone understand how expediting the shipments would impact the margin. 

Rush Order Tees—as its name suggests—often expedites high-profile orders or shipments to first-time customers with large orders. One reason is to motivate them to continue purchasing with the company, says Mike Nemeroff, chief executive officer and co-founder.

To incentivize customers, Rush Order Tees expedites high-profile orders or shipments to first-time customers with large orders.

To incentivize customers, Rush Order Tees expedites high-profile orders or shipments to first-time customers with large orders.

3. What Steps Can Shippers Take to Minimize Unnecessary Use of Expedited Freight Shipping?

Often, the transportation department is told to make deliveries happen, even if steps–or missteps– upstream mean they can accomplish this only by using expedited freight services. Better forecasting as well as visibility into inventory levels and incoming inventory can reduce the need for expediting. 

It also helps to make sure the appropriate party internally is accountable for the costs of expediting, as this may prompt them to watch their use of it. “Everyone wants to move things fast until they know what it costs,” Milsom says.   

4. What Are the Primary Types of Expedited Freight Shipping?

The names and types of expedited freight shipping services can vary among providers. Rick Loerke, director of customer solutions with Valley Companies, a provider of supply chain logistics solutions, categorizes them into several groups.

Expedited Air Freight Services

One type is expediting in cargo aircraft; typically, this is for deliveries that can arrive within one to three days. Expedited shipments can also go on commercial flights, if the shipper is a TSA “known shipper.” This can be quicker than using cargo aircraft, given the number of passenger flights each day. 

Shipments can be expedited via air, either through cargo aircraft or on commercial flights.

Shipments can be expedited via air, either through cargo aircraft or on commercial flights.

Expedited Ground Freight Services

Expedited ground freight typically moves a day or so faster than non-expedited ground freight. 

Express Shipping Services

Express shipping is even faster than expedited, and often is used for a next-day delivery window, says Melissa Nick, chief supply chain officer with ShipBob. However, given its cost, she recommends using it sparingly. 

5. What Types of Companies Provide Expedited Shipping Services?

In the past, mostly large national carriers offered expedited options. As customer expectations have changed, more companies now offer expedited shipping services. Shippers often can leverage small regional or local carriers to provide this service.

Many regional carriers provide expedited ground services that can offer savings when compared to many expedited air services, says Adam Langston, chief commercial officer with Passport Shipping. Many can offer same-day service.

To access expedited freight services, shippers often can turn to freight forwarders. Many forwarders operate networks of service providers in multiple markets. 

6. What Factors Affect the Cost of Expedited Freight Shipments? 

Expedited freight shipments often move by air for some portion of their trips. Because space is limited, dimensional weight is a key factor. (Dimensional weight reflects the amount of physical space a package takes up in relation to its actual weight.) The airlines charge according to the greater of the weight you’re shipping or the space a package takes up. 

Not surprisingly, the delivery deadline is also a significant factor. Typically, the tighter the deadline, the higher the cost.  

Similarly, the distance between a shipment’s starting point and its destination impacts cost. The farther the shipment has to go, the more it generally costs. 

7. What Challenges Should Shippers Expect When Accessing the Market for Expedited Freight Services?

While the regional carrier market is growing, shippers may face capacity constraints, says R.J. Romano, supply chain advisory practice leader with consulting firm BDO. Waiting to place orders until the last minute may mean getting “left stranded,” he adds. 

Some couriers rely on contract drivers and may lack visibility to them once they’re on the road. “It can be alarming for a shipment with urgency,” Romano notes.  

8. How Does Expedited Freight Shipping Change if the Shipment Is Crossing Borders? 

Cross-border expedited shipments often involve a large number of parties, says Jose Fernandez, vice president and country manager for Mexico with BlueGrace Logistics.

For example, a package moving from Mexico to the United States might involve the shipper in Mexico, a logistics provider, a carrier, a customs broker, potentially other border service providers, as well as the carrier on the U.S. side, and sometimes a team from the customer’s company. All parties need to work together.

“On a standard shipment, communication has to be good,” Fernandez says. “On expedited shipments, it has to be close to perfect.”

It’s also critical to tamp down even the potential for delay. For instance, when the product is ready to go, a truck needs to be there, regardless of the time or day. The customs broker should have entry and customs clearance documents accurate, complete, and ready to go, so the load can transfer smoothly. “It’s a 24/7 operation,” Fernandez says.  

Fernandez typically arranges meetings with all parties before working together. Then, when the first load is ready to go, everyone understands the steps necessary for a smooth shipment. 

9. How Can Shippers Keep Expedited Freight Shipping Costs in Line?

From manufacturing to distribution, communication and planning are critical. This way, everyone can see ahead and act proactively. “There are a lot of levers that can be pulled upstream, so you’re not caught in situations where you have to expedite,” Romano says.  

Notify Carriers in Advance

Shippers who can notify their carriers of their plans to expedite one or two days ahead of time often can save money. 

In some cases, adjusting how you expedite can rein in costs. The supply chain challenges of the recent past sometimes meant CKE Restaurant Holdings, Inc. might have 20 restaurants in a metro area that were short a product, says John Brewer director of distribution and logistics.

Pinpoint Central Locations

He and his colleagues would identify a handful of centrally located restaurants and then expedite the product to these sites. This helped both the expense and with capacity, as it was easier to find three or four trucks, rather than 20. From these locations, the CKE team would move the items to the remaining restaurants. 

Brewer also obtains quotes from several expedited freight delivery services. “You save a little, and over time, it adds up,” he says.

10. How Can Shippers Minimize the Risk of Mistakes or Delays on Expedited Freight Deliveries? 

Communication is key. “If there is a deadline to meet, we must have this information,” says Joe Giranda, director of sales and marketing with CFR Classic, a global provider of vehicle shipping solutions. Having this information can eliminate some of the back-and-forth that can otherwise occur, and helps CFR advise on the best routing solution. 

Avoid shopping on price alone. Unrealistically inexpensive options can give rise to problems later on. For instance, when a price quote seems too good to be true, it’s possible the provider doesn’t actually have a driver lined up. If the provider can’t get one in time, the shipment likely will face delays.

Nemeroff asks customers to verify the address to which the rush orders are going. Unlike standard shipments, where customers might have time to edit their address a day or so after placing an order, rush orders have a much shorter timeline.

“It’s more complicated to try changing an address after the order has been dispatched to a private courier office,” he adds.

11. What are the Key Technologies and Attributes to Consider when Evaluating Expedited Freight Service Providers?

GPS, tracking systems, and other technologies that enable communication allow everyone involved to have continual information on the location of a load. 

Over time, continued automation and algorithms will drive efficiencies, says Mark Derks, chief marketing officer for BlueGrace. Artificial intelligence is adept at identifying problems and gaps in expedited shipments, freeing employees from having to sift through volumes of information, he adds. 

APIs, or application programming interfaces, are becoming standard, especially for high-volume shippers, as they allow the transportation network to connect to a shipper’s transportation management system (TMS), ecommerce site, or in some cases, point-of-sale system.

“APIs are a key technology used today to speed processes, and ensure data is sent quickly, efficiently, and correctly,” says Shaun Savage, chief executive officer and founder of GoShare, which provides expedited last-mile shipping. 

Mobile apps can make expedited shipping a better experience for everyone involved. “Communication, navigation, tracking, proof of delivery, bill of lading—all can be done in a mobile app,” Savage adds.

Mobile apps can support expedited shipping services, providing a better experience for everyone involved.

Mobile apps can support expedited shipping services, providing a better experience for everyone involved.

Another critical step is confirming the provider and its network can handle the complexities of expediting. “This is a serious business with lots at stake,” Schultz says. “Expediting is a stress test for logistics companies.” 

]]> “Shippers have to weigh the cost of expediting against the downstream impact of shipments arriving later,” says Kevin Schultz, president and co-founder of 357 Company, a logistics provider.

If a company’s ability to operate or to meet clients’ needs is in jeopardy, expedited freight shipping can pay off. 

Here’s an example. When a piece of equipment essential to a restaurant’s operation—say, a fryer or freezer—isn’t working, most restaurants need to obtain any repair parts and get the equipment back running as quickly as possible. To that end, Parts Town, a provider of restaurant equipment parts, ships all orders it receives by 9 p.m. the next day. In some cases, it ships orders arriving by midnight the next day.

“We’re a mission-critical parts business for food service equipment,” says Audreyann Snow, vice president, operations and logistics. 

Most orders are expedited. “Customers decide if they want next-day, second-day, or ground service and we make sure it happens,” Snow says. To accomplish this, Parts Town has taken multiple steps. Among them, it intentionally located near its carrier partner, and it has invested in a robust goods-to-person system and a conveyor solution nearly 2 miles long, so employees can quickly process orders.  

Parts Town's conveyor solution lets employees quickly process orders.

Parts Town’s conveyor solution lets employees quickly process orders.

Most organizations need to work within budgets, and make sure they use expedited freight services astutely. The answers to these 11 questions about expedited freight services can help.

1. When Should Shippers Consider Using Expedited Freight Services?

To Address Supply Chain Glitches

Historically, many expedited freight shipments were a result of forecasting mistakes or supply chain glitches that left a company with less inventory than it needed. “Companies would spend more on transportation because they didn’t want to lose customers,” says Geoff Milsom, partner and co-founder of Forerunners Consulting.

To Maintain Product Value or Integrity

While some expedited shipments still result from a hiccup in forecasting or operations, several other reasons can come into play. Companies that work with perishable products, whether literal or practical, often use expedited services to ensure products arrive while they still have value. “Christmas trees arriving after December 24 are useless,” Milsom notes. 

Using expedited freight services for seasonal products such as Christmas trees ensures the products arrive at retail locations while they have value.

Using expedited freight services for seasonal products such as Christmas trees ensures the products arrive at retail locations while they have value.

To Prevent Equipment Downtime

In many manufacturing or assembly plants, unplanned equipment downtime is costly; a recent survey by ABB put the average cost at $125,000 per hour. Expediting the repair components and getting the equipment back in operation can pay off.  

To Keep High-Value Cargo Secure

High-end products such as jewelry tend to benefit from expedited shipping, which can offer more end-to-end package protection, says Deana Thornton, director of product marketing with Shopify. Merchants in the pharmaceutical, nutraceutical, or perishables industries also prioritize expedited shipping to ensure faster delivery of their products. 

Expedited shipping services can provide high-value products such as jewelry with end-to-end package protection.

Expedited shipping services can provide high-value products such as jewelry with end-to-end package protection.

To Protect Supplier Relationships

It’s not only business-to-consumer shippers who are turning to expedited shipping. “Within the business-to-business sector, expedited–or at least timely–delivery is critical,” Thornton says. “Business owners are at higher risk of damaging and potentially losing supplier relationships if items do not arrive based on set delivery agreements.”

2. How Can Shippers Use Expedited Freight Services Strategically?

Free Up Funds Tied Up in Inventory

In some cases, companies can use expedited freight shipping proactively, as part of a supply chain strategy. For instance, some retailers use expedited freight shipping to reduce the funds tied up in inventory. 

In industries where a healthy percentage of the product line each year is new, the potential for disruption tends to be higher, says Ramesh Murthy, executive vice president and chief supply chain officer with Bob’s Discount Furniture.

When Expediting Now Saves the Need for Expediting Later

Often, there’s a “tipping point,” at which it’s clear that another delay will mean even more costly expediting later.

For instance, if a launch date is four weeks away and a supplier is delayed by two weeks, it’s likely that one more lost week—which wouldn’t be unheard of—would make it even more difficult to catch up. The company may decide to pre-emptively expedite some shipments. 

Supporting a Product Launch that Makes a Marketing Statement

When Murthy was working with a previous employer, management decided to launch an entire line in a single day. Rather than purchase more advertising, they reasoned it would be a more productive use of funds to expedite the products, so everything would arrive in time for the launch.

By having all products arrive at the same time, “the statement made at retail would blow everyone away,” Murthy says. 

Ascertain How Expedited Shipping Impacts the Margin

The ability to do the math when deciding whether to expedite at scale is critical, Murthy says. His team was able to leverage solid decision support tools that helped everyone understand how expediting the shipments would impact the margin. 

Rush Order Tees—as its name suggests—often expedites high-profile orders or shipments to first-time customers with large orders. One reason is to motivate them to continue purchasing with the company, says Mike Nemeroff, chief executive officer and co-founder.

To incentivize customers, Rush Order Tees expedites high-profile orders or shipments to first-time customers with large orders.

To incentivize customers, Rush Order Tees expedites high-profile orders or shipments to first-time customers with large orders.

3. What Steps Can Shippers Take to Minimize Unnecessary Use of Expedited Freight Shipping?

Often, the transportation department is told to make deliveries happen, even if steps–or missteps– upstream mean they can accomplish this only by using expedited freight services. Better forecasting as well as visibility into inventory levels and incoming inventory can reduce the need for expediting. 

It also helps to make sure the appropriate party internally is accountable for the costs of expediting, as this may prompt them to watch their use of it. “Everyone wants to move things fast until they know what it costs,” Milsom says.   

4. What Are the Primary Types of Expedited Freight Shipping?

The names and types of expedited freight shipping services can vary among providers. Rick Loerke, director of customer solutions with Valley Companies, a provider of supply chain logistics solutions, categorizes them into several groups.

Expedited Air Freight Services

One type is expediting in cargo aircraft; typically, this is for deliveries that can arrive within one to three days. Expedited shipments can also go on commercial flights, if the shipper is a TSA “known shipper.” This can be quicker than using cargo aircraft, given the number of passenger flights each day. 

Shipments can be expedited via air, either through cargo aircraft or on commercial flights.

Shipments can be expedited via air, either through cargo aircraft or on commercial flights.

Expedited Ground Freight Services

Expedited ground freight typically moves a day or so faster than non-expedited ground freight. 

Express Shipping Services

Express shipping is even faster than expedited, and often is used for a next-day delivery window, says Melissa Nick, chief supply chain officer with ShipBob. However, given its cost, she recommends using it sparingly. 

5. What Types of Companies Provide Expedited Shipping Services?

In the past, mostly large national carriers offered expedited options. As customer expectations have changed, more companies now offer expedited shipping services. Shippers often can leverage small regional or local carriers to provide this service.

Many regional carriers provide expedited ground services that can offer savings when compared to many expedited air services, says Adam Langston, chief commercial officer with Passport Shipping. Many can offer same-day service.

To access expedited freight services, shippers often can turn to freight forwarders. Many forwarders operate networks of service providers in multiple markets. 

6. What Factors Affect the Cost of Expedited Freight Shipments? 

Expedited freight shipments often move by air for some portion of their trips. Because space is limited, dimensional weight is a key factor. (Dimensional weight reflects the amount of physical space a package takes up in relation to its actual weight.) The airlines charge according to the greater of the weight you’re shipping or the space a package takes up. 

Not surprisingly, the delivery deadline is also a significant factor. Typically, the tighter the deadline, the higher the cost.  

Similarly, the distance between a shipment’s starting point and its destination impacts cost. The farther the shipment has to go, the more it generally costs. 

7. What Challenges Should Shippers Expect When Accessing the Market for Expedited Freight Services?

While the regional carrier market is growing, shippers may face capacity constraints, says R.J. Romano, supply chain advisory practice leader with consulting firm BDO. Waiting to place orders until the last minute may mean getting “left stranded,” he adds. 

Some couriers rely on contract drivers and may lack visibility to them once they’re on the road. “It can be alarming for a shipment with urgency,” Romano notes.  

8. How Does Expedited Freight Shipping Change if the Shipment Is Crossing Borders? 

Cross-border expedited shipments often involve a large number of parties, says Jose Fernandez, vice president and country manager for Mexico with BlueGrace Logistics.

For example, a package moving from Mexico to the United States might involve the shipper in Mexico, a logistics provider, a carrier, a customs broker, potentially other border service providers, as well as the carrier on the U.S. side, and sometimes a team from the customer’s company. All parties need to work together.

“On a standard shipment, communication has to be good,” Fernandez says. “On expedited shipments, it has to be close to perfect.”

It’s also critical to tamp down even the potential for delay. For instance, when the product is ready to go, a truck needs to be there, regardless of the time or day. The customs broker should have entry and customs clearance documents accurate, complete, and ready to go, so the load can transfer smoothly. “It’s a 24/7 operation,” Fernandez says.  

Fernandez typically arranges meetings with all parties before working together. Then, when the first load is ready to go, everyone understands the steps necessary for a smooth shipment. 

9. How Can Shippers Keep Expedited Freight Shipping Costs in Line?

From manufacturing to distribution, communication and planning are critical. This way, everyone can see ahead and act proactively. “There are a lot of levers that can be pulled upstream, so you’re not caught in situations where you have to expedite,” Romano says.  

Notify Carriers in Advance

Shippers who can notify their carriers of their plans to expedite one or two days ahead of time often can save money. 

In some cases, adjusting how you expedite can rein in costs. The supply chain challenges of the recent past sometimes meant CKE Restaurant Holdings, Inc. might have 20 restaurants in a metro area that were short a product, says John Brewer director of distribution and logistics.

Pinpoint Central Locations

He and his colleagues would identify a handful of centrally located restaurants and then expedite the product to these sites. This helped both the expense and with capacity, as it was easier to find three or four trucks, rather than 20. From these locations, the CKE team would move the items to the remaining restaurants. 

Brewer also obtains quotes from several expedited freight delivery services. “You save a little, and over time, it adds up,” he says.

10. How Can Shippers Minimize the Risk of Mistakes or Delays on Expedited Freight Deliveries? 

Communication is key. “If there is a deadline to meet, we must have this information,” says Joe Giranda, director of sales and marketing with CFR Classic, a global provider of vehicle shipping solutions. Having this information can eliminate some of the back-and-forth that can otherwise occur, and helps CFR advise on the best routing solution. 

Avoid shopping on price alone. Unrealistically inexpensive options can give rise to problems later on. For instance, when a price quote seems too good to be true, it’s possible the provider doesn’t actually have a driver lined up. If the provider can’t get one in time, the shipment likely will face delays.

Nemeroff asks customers to verify the address to which the rush orders are going. Unlike standard shipments, where customers might have time to edit their address a day or so after placing an order, rush orders have a much shorter timeline.

“It’s more complicated to try changing an address after the order has been dispatched to a private courier office,” he adds.

11. What are the Key Technologies and Attributes to Consider when Evaluating Expedited Freight Service Providers?

GPS, tracking systems, and other technologies that enable communication allow everyone involved to have continual information on the location of a load. 

Over time, continued automation and algorithms will drive efficiencies, says Mark Derks, chief marketing officer for BlueGrace. Artificial intelligence is adept at identifying problems and gaps in expedited shipments, freeing employees from having to sift through volumes of information, he adds. 

APIs, or application programming interfaces, are becoming standard, especially for high-volume shippers, as they allow the transportation network to connect to a shipper’s transportation management system (TMS), ecommerce site, or in some cases, point-of-sale system.

“APIs are a key technology used today to speed processes, and ensure data is sent quickly, efficiently, and correctly,” says Shaun Savage, chief executive officer and founder of GoShare, which provides expedited last-mile shipping. 

Mobile apps can make expedited shipping a better experience for everyone involved. “Communication, navigation, tracking, proof of delivery, bill of lading—all can be done in a mobile app,” Savage adds.

Mobile apps can support expedited shipping services, providing a better experience for everyone involved.

Mobile apps can support expedited shipping services, providing a better experience for everyone involved.

Another critical step is confirming the provider and its network can handle the complexities of expediting. “This is a serious business with lots at stake,” Schultz says. “Expediting is a stress test for logistics companies.” 

]]> 9 Quick Tips to Maximize Expedited Shipping https://www.inboundlogistics.com/articles/9-quick-tips-to-maximize-expedited-shipping/ Mon, 24 Jul 2023 21:23:53 +0000 https://www.inboundlogistics.com/?post_type=articles&p=37332 Supply chains are complicated and unpredictable, and shippers inevitably run into problems that disrupt their carefully laid plans.

Among the most important tools that shippers and their partners employ to contend with unplanned challenges is expedited shipping, which provides accelerated delivery speeds for situations when products or materials need to arrive as quickly as possible.

Expedited shipping is a critical component of the supply chain, helping to ensure that shelves are stocked on time and missing materials don’t cause production shutdowns at manufacturing plants.

“It would be great if everything always ran smoothly, and we could just send shipments to dedicated carriers without any issues, but we all know that’s never the case,” says Konrad Warzycha, vice president of solutions for Ohio-based EASE Logistics.

Expedited is a smart solution for dealing with unexpected issues—and it can also play a strategic role in a shipper’s overall transportation plan. Here are nine key tips for effectively navigating the world of expedited shipping.

1. Emphasize Education

It may seem obvious, but shippers who use expedited shipping should understand the service and all of its parameters.

“If expedited shipping is a long-term need for a shipper, I suggest they learn as much about it as possible,” says Liz Wayne, owner and president of Able Transport Solutions in Omaha. A good expedited provider takes the time to educate clients on “how our world works” so they can make the best decisions for their business, she adds. “They may be able to set the table with their customers, so to speak, preparing them for what to expect as well as market changes,” Wayne says.

To start, shippers should have a clear understanding of what “guaranteed” or “expedited” services entail.

“Many people don’t understand how loosely standard LTL servicers often use these terms,” says Chris Bland, Co-CEO, First Call Logistics, based in Indianapolis. “Often those shipments still follow the hub-and-spoke model, which is different from true expedited shipping.

“Since COVID, we’ve seen a drastic increase in customers asking us to rescue shipments trapped at various terminals,” he adds.

Many people don’t understand how loosely standard LTL servicers often use “expedited” terms. Often those shipments still follow the hub-and-spoke model, which is different from true expedited shipping.

— Chris Bland, Co-CEO, First Call Logistics

2. Ask: Why Expedite? And Why Now?

When considering expedited shipping, it’s useful to ask about the impact of not opting for it.

“Shippers should ask questions such as: Do we need to get the product on the shelf? Do we need to get this part there for production?” Warzycha says.

Shippers in the automotive industry, for example, are highly motivated to avoid an auto-line shutdown. For them, avoiding a production halt is a top priority. “If you get into that type of situation, whatever the cost is to expedite, you have to pay it,” Warzycha explains.

For packaged-goods shippers, however, the case for expedited may not be as clear.

“If you’re losing out on $5,000 in sales and you have to pay $8,000 to get the shipment there, many shippers will choose to hold off on expedited and give up the $5,000 in sales because they don’t want to take a $3,000 loss,” Warzycha says. “It’s important to ask: Why does it need to be expedited? And what are the other options?”

Sometimes a few hours can make a large difference in cost—if you can afford to wait.

“Sometimes you have to pay a higher cost, but you also want to evaluate: Do I need this move now? When is the best time to buy?” Warzycha says. “Should I buy a truck or a trailer carrier tomorrow morning, as opposed to 10 p.m. or midnight tonight? We often suggest doing that because you’re able to buy a lot better.”

The longer transit times associated with standard shipping put additional risk into a supply chain, increasing the threat of an out-of-stock situation or even a plant shutdown.

The speed of expedited shipping mitigates that risk. Often, shippers determine that the longer transit time at a cheaper rate isn’t worth the risk associated with the consequences of a shipment failing to arrive on time. “That can be a tough evaluation to make,” says Eddie Sorg, chief operating officer, asset-light for Arkansas-based ArcBest.

Don’t simply chase the cheapest transportation option because there are other costs involved: inventory carrying costs, plant shutdowns, and out-of-stock situations.

— Eddie Sorg, COO, ArcBest

3. Don’t “Overbuy”

In order for shippers to avoid purchasing expedited service that they do not actually need, they must understand all their options.

“A good logistics company will be able to quote a number of different service levels and delivery time frames,” Wayne says.

She also advises shippers not to overbuy: “When asked when you—or your customer—need delivery, a reply of ‘ASAP’ could be taken literally and potentially double your transportation costs.”

Similarly, shippers should make sure their service provider is looking for opportunities to match their freight with other freight to save significant costs.

“When you purchase transportation, the price will be determined by a combination of the trailer space/capacity and transit-time constraints,” Wayne says. “With those things in mind, don’t limit the service provider unnecessarily, as it will cause you to overbuy and potentially pay for a service you did not need.”

When a provider asks when you—or your customer—need delivery, a reply of ‘ASAP’ could be taken literally and potentially double your transportation costs.

— Liz Wayne, Owner, Able Transport Solutions

4. Choose a Strategic Partner

Aligning with logistics providers that can reliably get the job done when something goes wrong is another major factor in successful expedited shipping. The key is to look for a company that serves not as a mere provider, but as a strategic business partner.

“It all has to do with the route guide and picking partners that will not only quote your lanes but be able to service them as well,” Warzycha says. “That’s the most important part of expedited shipping.”

“When selecting a provider, shippers should aim to partner with a company that can be agile with their supply chain and offer insight and strategy during critical moments,” adds Kyle Lane, senior manager of final mile and partial expedite at Chicago-based Coyote Logistics.

“The right provider uses technology and experience to anticipate volatile shipping conditions or fluctuations in demand, which can help shippers avoid expediting whenever possible and choose the most cost-effective option when expedited shipping is necessary,” Lane says.

5. Keep Your Options Open—And Plentiful

In today’s market, it is critical to work with a provider that can offer a variety of solutions. Some providers might excel in one particular area, such as tractor trailers, but “when that capacity is gone, it’s gone; they don’t have other options,” Sorg says. “It’s important to partner with providers that can give you as much capacity as possible to meet all of your needs.”

Many transportation service providers quote costs based only on the information a shipper provides. Shippers should look for a provider that asks the necessary questions to identify cost savings and to offer multiple options.

Similarly, it’s wise to avoid providers that repeatedly suggest expedited shipping as the only solution to challenges rather than providing a range of possible solutions. Sometimes, other alternatives are better, and the right provider can help find the best possible solution.

“That’s how you build strong long-term partnerships,” Sorg says.

ArcBest’s Panther Premium Logistics transports expedited freight on an exclusive-use vehicle, which helps to mitigate risk.

Choose a provider with a dense network of carriers offering multiple equipment types and services. This approach allows shippers to select the best available option based on a shipment’s requirements.

“Prioritize carriers who offer shipment visibility from beginning to end with 24/7 support” Lane says. “This ensures that you can make decisions quickly with information from real-time updates.

“Also be sure to choose a provider that has properly vetted the carriers they work with for up-to-date qualifications, a record of regulatory compliance, and a proven track record of on-time performance,” he adds.

6. Optimize to Expedite the Right Way

In a properly optimized supply chain, expedited shipping is part of the supply chain, but it’s not the dominant part.

“It’s about making sure that shippers use expedited shipping in the places their supply chain really needs it—in the critical components,” Sorg says.

Expedited helps to “bring reliability into the supply chain, so that shippers don’t experience plant shutdowns or disrupt their customers’ operations,” he notes.

Shippers should also understand the critical elements of their supply chain and know which components are clear candidates for expedited shipping when the need arises.

“If shippers have optimized their supply chain, they know where their critical components are and they make sure to have those critical components covered,” Sorg says. “Often there isn’t a big evaluation of transit versus costs because that evaluation has already happened in the supply chain design.”

7. Details and Metrics Matter

Ensuring that expedited aligns with established business metrics—in order to guarantee the best possible mode and carrier selection—is another important factor in the decision to use expedited.

“The most effective shippers often establish cross-functional teams comprising customer service and transportation personnel to avoid conflicting interests that might affect each other’s metrics,” Bland says.

“Additionally, having readily available shipment information minimizes costs and maximizes a shipper’s full available network,” he adds.

“Access to product dimensions, weights, and locations leads to informed decision-making when it comes to carriers, equipment, and mitigating transportation risks.”

It’s also important for shippers to understand that a shipping solution with multiple transit options can be a cost-effective approach to expedited shipping, but it depends on careful attention to details.

For example, if only one pallet out of a six-pallet shipment is truly time-sensitive and the rest can be delivered through standard transit, it’s not necessary to use expedited for the entire shipment.

“You can save costs by only expediting the portion that needs to get there ASAP,” Lane says.

8. Consider All Costs—Not Just Transport

Cost is not typically the top priority when using expedited shipping, but evaluating all the costs associated with expedited shipping is a valuable part of the decision-making process.

“Determine the downstream effects that delays or missed deadlines will have for the freight in question,” Lane says. “If you urgently need a pallet of products, cost will be lower on your list of priorities.

“But if there is any flexibility at all in terms of delivery time, you have more room to weigh your options and see if you can find acceptable transit for a better rate,” he adds.

Inventory carrying costs can “absolutely outweigh” expedited shipping costs, making a decision to use expedited the more affordable option, adds Sorg.

“You don’t want to simply chase the cheapest option from a transportation standpoint because there are other costs involved: inventory carrying costs, plant shutdowns, out-of-stock situations.

“Having a relationship with an expedited partner who can talk you through your supply chain, determine what’s critical and then introduce a solution that makes the supply chain more resilient and more robust to different capacity environments will help you win in the long run,” Sorg says.

Effective expedited shipping means urgent deliveries get to their destination on time. To that end, shippers should work with expedited providers offering access to a range of transportation options.

Emphasizing cost and choosing the cheapest option for expedited shipping carries particular risks because it can put the shipper in a major bind if the provider is unable to provide the necessary service.

“You have to ask: Who will service the lane?” Warzycha says. “Trust is huge when it comes to expediting.”

Keeping options open when evaluating cost and service is also important for shippers. For instance, air transport services “can provide uniquely effective service offerings for door-to-door transport,” Lane notes.

“Remember, the price you pay now for niche services like these is in the interest of avoiding potentially far greater costs in the future by keeping your business moving,” he says.

9. Expedite is not a Dirty Word

Expedited shipping can fill shippers with dread, but that doesn’t have to be the case.

“Expedited has a negative connotation. It implies that something went wrong in your supply chain: the routing guide broke down, there was a breakdown in transit,” Warzycha says. “All shippers would like to avoid expedited shipments because they are stressful, and they create a whirlwind where you have to drop everything else to recover the shipment. But if you have the right partners in place — if you have a reliable, trustworthy, consistent carrier that you can use for transport — it really becomes a simple process.”

]]> Supply chains are complicated and unpredictable, and shippers inevitably run into problems that disrupt their carefully laid plans.

Among the most important tools that shippers and their partners employ to contend with unplanned challenges is expedited shipping, which provides accelerated delivery speeds for situations when products or materials need to arrive as quickly as possible.

Expedited shipping is a critical component of the supply chain, helping to ensure that shelves are stocked on time and missing materials don’t cause production shutdowns at manufacturing plants.

“It would be great if everything always ran smoothly, and we could just send shipments to dedicated carriers without any issues, but we all know that’s never the case,” says Konrad Warzycha, vice president of solutions for Ohio-based EASE Logistics.

Expedited is a smart solution for dealing with unexpected issues—and it can also play a strategic role in a shipper’s overall transportation plan. Here are nine key tips for effectively navigating the world of expedited shipping.

1. Emphasize Education

It may seem obvious, but shippers who use expedited shipping should understand the service and all of its parameters.

“If expedited shipping is a long-term need for a shipper, I suggest they learn as much about it as possible,” says Liz Wayne, owner and president of Able Transport Solutions in Omaha. A good expedited provider takes the time to educate clients on “how our world works” so they can make the best decisions for their business, she adds. “They may be able to set the table with their customers, so to speak, preparing them for what to expect as well as market changes,” Wayne says.

To start, shippers should have a clear understanding of what “guaranteed” or “expedited” services entail.

“Many people don’t understand how loosely standard LTL servicers often use these terms,” says Chris Bland, Co-CEO, First Call Logistics, based in Indianapolis. “Often those shipments still follow the hub-and-spoke model, which is different from true expedited shipping.

“Since COVID, we’ve seen a drastic increase in customers asking us to rescue shipments trapped at various terminals,” he adds.

Many people don’t understand how loosely standard LTL servicers often use “expedited” terms. Often those shipments still follow the hub-and-spoke model, which is different from true expedited shipping.

— Chris Bland, Co-CEO, First Call Logistics

2. Ask: Why Expedite? And Why Now?

When considering expedited shipping, it’s useful to ask about the impact of not opting for it.

“Shippers should ask questions such as: Do we need to get the product on the shelf? Do we need to get this part there for production?” Warzycha says.

Shippers in the automotive industry, for example, are highly motivated to avoid an auto-line shutdown. For them, avoiding a production halt is a top priority. “If you get into that type of situation, whatever the cost is to expedite, you have to pay it,” Warzycha explains.

For packaged-goods shippers, however, the case for expedited may not be as clear.

“If you’re losing out on $5,000 in sales and you have to pay $8,000 to get the shipment there, many shippers will choose to hold off on expedited and give up the $5,000 in sales because they don’t want to take a $3,000 loss,” Warzycha says. “It’s important to ask: Why does it need to be expedited? And what are the other options?”

Sometimes a few hours can make a large difference in cost—if you can afford to wait.

“Sometimes you have to pay a higher cost, but you also want to evaluate: Do I need this move now? When is the best time to buy?” Warzycha says. “Should I buy a truck or a trailer carrier tomorrow morning, as opposed to 10 p.m. or midnight tonight? We often suggest doing that because you’re able to buy a lot better.”

The longer transit times associated with standard shipping put additional risk into a supply chain, increasing the threat of an out-of-stock situation or even a plant shutdown.

The speed of expedited shipping mitigates that risk. Often, shippers determine that the longer transit time at a cheaper rate isn’t worth the risk associated with the consequences of a shipment failing to arrive on time. “That can be a tough evaluation to make,” says Eddie Sorg, chief operating officer, asset-light for Arkansas-based ArcBest.

Don’t simply chase the cheapest transportation option because there are other costs involved: inventory carrying costs, plant shutdowns, and out-of-stock situations.

— Eddie Sorg, COO, ArcBest

3. Don’t “Overbuy”

In order for shippers to avoid purchasing expedited service that they do not actually need, they must understand all their options.

“A good logistics company will be able to quote a number of different service levels and delivery time frames,” Wayne says.

She also advises shippers not to overbuy: “When asked when you—or your customer—need delivery, a reply of ‘ASAP’ could be taken literally and potentially double your transportation costs.”

Similarly, shippers should make sure their service provider is looking for opportunities to match their freight with other freight to save significant costs.

“When you purchase transportation, the price will be determined by a combination of the trailer space/capacity and transit-time constraints,” Wayne says. “With those things in mind, don’t limit the service provider unnecessarily, as it will cause you to overbuy and potentially pay for a service you did not need.”

When a provider asks when you—or your customer—need delivery, a reply of ‘ASAP’ could be taken literally and potentially double your transportation costs.

— Liz Wayne, Owner, Able Transport Solutions

4. Choose a Strategic Partner

Aligning with logistics providers that can reliably get the job done when something goes wrong is another major factor in successful expedited shipping. The key is to look for a company that serves not as a mere provider, but as a strategic business partner.

“It all has to do with the route guide and picking partners that will not only quote your lanes but be able to service them as well,” Warzycha says. “That’s the most important part of expedited shipping.”

“When selecting a provider, shippers should aim to partner with a company that can be agile with their supply chain and offer insight and strategy during critical moments,” adds Kyle Lane, senior manager of final mile and partial expedite at Chicago-based Coyote Logistics.

“The right provider uses technology and experience to anticipate volatile shipping conditions or fluctuations in demand, which can help shippers avoid expediting whenever possible and choose the most cost-effective option when expedited shipping is necessary,” Lane says.

5. Keep Your Options Open—And Plentiful

In today’s market, it is critical to work with a provider that can offer a variety of solutions. Some providers might excel in one particular area, such as tractor trailers, but “when that capacity is gone, it’s gone; they don’t have other options,” Sorg says. “It’s important to partner with providers that can give you as much capacity as possible to meet all of your needs.”

Many transportation service providers quote costs based only on the information a shipper provides. Shippers should look for a provider that asks the necessary questions to identify cost savings and to offer multiple options.

Similarly, it’s wise to avoid providers that repeatedly suggest expedited shipping as the only solution to challenges rather than providing a range of possible solutions. Sometimes, other alternatives are better, and the right provider can help find the best possible solution.

“That’s how you build strong long-term partnerships,” Sorg says.

ArcBest’s Panther Premium Logistics transports expedited freight on an exclusive-use vehicle, which helps to mitigate risk.

Choose a provider with a dense network of carriers offering multiple equipment types and services. This approach allows shippers to select the best available option based on a shipment’s requirements.

“Prioritize carriers who offer shipment visibility from beginning to end with 24/7 support” Lane says. “This ensures that you can make decisions quickly with information from real-time updates.

“Also be sure to choose a provider that has properly vetted the carriers they work with for up-to-date qualifications, a record of regulatory compliance, and a proven track record of on-time performance,” he adds.

6. Optimize to Expedite the Right Way

In a properly optimized supply chain, expedited shipping is part of the supply chain, but it’s not the dominant part.

“It’s about making sure that shippers use expedited shipping in the places their supply chain really needs it—in the critical components,” Sorg says.

Expedited helps to “bring reliability into the supply chain, so that shippers don’t experience plant shutdowns or disrupt their customers’ operations,” he notes.

Shippers should also understand the critical elements of their supply chain and know which components are clear candidates for expedited shipping when the need arises.

“If shippers have optimized their supply chain, they know where their critical components are and they make sure to have those critical components covered,” Sorg says. “Often there isn’t a big evaluation of transit versus costs because that evaluation has already happened in the supply chain design.”

7. Details and Metrics Matter

Ensuring that expedited aligns with established business metrics—in order to guarantee the best possible mode and carrier selection—is another important factor in the decision to use expedited.

“The most effective shippers often establish cross-functional teams comprising customer service and transportation personnel to avoid conflicting interests that might affect each other’s metrics,” Bland says.

“Additionally, having readily available shipment information minimizes costs and maximizes a shipper’s full available network,” he adds.

“Access to product dimensions, weights, and locations leads to informed decision-making when it comes to carriers, equipment, and mitigating transportation risks.”

It’s also important for shippers to understand that a shipping solution with multiple transit options can be a cost-effective approach to expedited shipping, but it depends on careful attention to details.

For example, if only one pallet out of a six-pallet shipment is truly time-sensitive and the rest can be delivered through standard transit, it’s not necessary to use expedited for the entire shipment.

“You can save costs by only expediting the portion that needs to get there ASAP,” Lane says.

8. Consider All Costs—Not Just Transport

Cost is not typically the top priority when using expedited shipping, but evaluating all the costs associated with expedited shipping is a valuable part of the decision-making process.

“Determine the downstream effects that delays or missed deadlines will have for the freight in question,” Lane says. “If you urgently need a pallet of products, cost will be lower on your list of priorities.

“But if there is any flexibility at all in terms of delivery time, you have more room to weigh your options and see if you can find acceptable transit for a better rate,” he adds.

Inventory carrying costs can “absolutely outweigh” expedited shipping costs, making a decision to use expedited the more affordable option, adds Sorg.

“You don’t want to simply chase the cheapest option from a transportation standpoint because there are other costs involved: inventory carrying costs, plant shutdowns, out-of-stock situations.

“Having a relationship with an expedited partner who can talk you through your supply chain, determine what’s critical and then introduce a solution that makes the supply chain more resilient and more robust to different capacity environments will help you win in the long run,” Sorg says.

Effective expedited shipping means urgent deliveries get to their destination on time. To that end, shippers should work with expedited providers offering access to a range of transportation options.

Emphasizing cost and choosing the cheapest option for expedited shipping carries particular risks because it can put the shipper in a major bind if the provider is unable to provide the necessary service.

“You have to ask: Who will service the lane?” Warzycha says. “Trust is huge when it comes to expediting.”

Keeping options open when evaluating cost and service is also important for shippers. For instance, air transport services “can provide uniquely effective service offerings for door-to-door transport,” Lane notes.

“Remember, the price you pay now for niche services like these is in the interest of avoiding potentially far greater costs in the future by keeping your business moving,” he says.

9. Expedite is not a Dirty Word

Expedited shipping can fill shippers with dread, but that doesn’t have to be the case.

“Expedited has a negative connotation. It implies that something went wrong in your supply chain: the routing guide broke down, there was a breakdown in transit,” Warzycha says. “All shippers would like to avoid expedited shipments because they are stressful, and they create a whirlwind where you have to drop everything else to recover the shipment. But if you have the right partners in place — if you have a reliable, trustworthy, consistent carrier that you can use for transport — it really becomes a simple process.”

]]> Expedited Shipping: Meaning, Pros, and Options https://www.inboundlogistics.com/articles/expedited-shipping/ Tue, 11 Jul 2023 14:20:08 +0000 https://www.inboundlogistics.com/?post_type=articles&p=37132 In today’s fast-paced e-commerce landscape, expedited shipping is increasingly important. Customers’ desire for quick, reliable delivery of their purchases has led businesses to seek out faster, more efficient shipping options.

This article delves into the meaning, benefits, and options for expedited shipping, helping businesses to comprehend its potential impact on their operations.

What Does Expedited Delivery Mean?

Expedited shipping refers to a delivery method that is faster than standard shipping. It involves prioritizing orders to ensure they arrive at their destination quicker than regular deliveries. Companies across various sectors, from online retail giants to small local businesses, use expedited shipping services to meet their customers’ increasing demand for speed.

Expedited delivery has significantly revolutionized the business landscape. A study by PwC reveals that almost half of online buyers decide where to shop based on delivery speed. Businesses offering expedited shipping boost customer satisfaction and loyalty, directly impacting their bottom line.

How Fast is Expedited Shipping?

Expedited shipping typically ranges from next-day delivery to a few days. It is significantly faster than standard shipping, which may take a week or more. Here’s a quick breakdown of some popular expedited shipping options:

  • Overnight shipping: Delivers packages by the next business day.
  • Two-day shipping: Ensures delivery within two business days.
  • Three-day shipping: Packages arrive within three business days.
  • Same-day delivery: Ensures that orders placed within a specific timeframe are delivered on the same day.

Pros and Cons of Expedited Shipping

Despite its popularity, expedited shipping has its advantages and drawbacks. Let’s explore them.

Pros of Expedited Shipping

  • Enhanced customer satisfaction: Customers appreciate the convenience and promptness of expedited delivery, which can boost satisfaction and loyalty.
  • Competitive advantage: Offering expedited shipping can distinguish your business in a crowded market, potentially attracting more customers.
  • Reduced shipping damages: Because expedited shipments typically spend less time in transit, they are less likely to be damaged.
  • Better inventory management: Faster shipping times can streamline inventory management as products move out of your warehouse more quickly.

Cons of Expedited Shipping

  • High costs: Expedited shipping can be considerably more expensive than standard delivery, which can impact profit margins if not managed effectively.
  • Geographic limitations: Some remote or rural areas may need access to expedited shipping options, limiting their reach.
  • Logistics challenges: Implementing expedited shipping might require significant changes to your order fulfillment process, potentially creating logistical complexities.

Expedited and Express Shipping Options: Overnight or Next Day

expedited delivery

Businesses often provide customers with expedited and express shipping options, which delivers items significantly faster than standard shipping methods. These options cater to consumers needing their items urgently or prefer quicker delivery.

Everything from time-sensitive documents to perishable goods can benefit from these faster shipping methods, given their ability to minimize transit time and reduce the risk of damage.

Amazon Prime Expedited Delivery

Offered by the online retail behemoth, Amazon, the Amazon Prime program offers expedited delivery on millions of items. Typically, Amazon Prime guarantees two-day shipping, but some locations and items qualify for same-day or one-day shipping.

While the cost of Prime, which includes expedited shipping, is higher than standard shipping, it also comes with numerous other benefits, like access to Amazon’s streaming services. However, not all items on Amazon are eligible for Prime shipping, and availability can vary based on the seller and location.

USPS Overnight Shipping

The United States Postal Service (USPS) provides Priority Mail Express, which guarantees overnight or next-day delivery. This service is available 365 days a year, including weekends and holidays.

While USPS overnight shipping tends to be more expensive than standard shipping, it includes features like free pickup service, tracking, and insurance. Some restrictions apply, and delivery speed can vary based on the destination.

UPS Overnight Shipping

United Parcel Service (UPS) also offers an overnight shipping service called UPS Next Day Air. This service promises delivery by the next business day and is more costly than UPS’s standard shipping options.

However, its reliability and speed make it an attractive option for urgent shipments. Like other carriers, certain limitations apply, including restrictions based on the size and weight of the package and the destination.

FedEx Overnight Shipping

FedEx provides a similar service, FedEx Overnight, promising next-business-day delivery within the US. The cost is higher than FedEx’s standard shipping, but it is a reliable option for urgent deliveries.

FedEx Overnight includes morning or afternoon delivery options, depending on the customer’s needs. Some restrictions apply, primarily related to the package size and destination.

DHL Overnight Shipping

DHL Express offers international overnight shipping services. Known for its global reach, DHL can deliver packages to numerous countries by the next possible business day.

Costs are higher when compared with standard DHL shipping, but DHL Express is a strong option for international shipments that must arrive quickly. As with other carriers, restrictions apply based on package size, weight, and destination.

Two-Day (or Next-Day) Shipping

In addition to the above, many businesses and carriers offer two-day or next-day shipping options. These services promise delivery within two business days or by the next business day. 

The speed, cost, and restrictions for these services can vary significantly depending on the provider, destination, and size and weight of the package. Despite the higher cost compared to standard shipping, these options give customers faster delivery times, enhancing their shopping experience.

Expedited Shipping for E-commerce

Offering expedited shipping has become a critical strategy for e-commerce businesses in today’s fast-paced world. With the convenience of online shopping, consumers expect their purchases to arrive as soon as possible, and expedited shipping meets this.

It’s an attractive feature that e-commerce businesses can use to stand out from their competitors and satisfy customers.

However, while expedited shipping can significantly improve the customer experience, other delivery options should be provided. Customers have different needs; some might require urgent delivery, while others prefer to save money with standard shipping.

According to a report by the National Retail Federation, 39% of consumers expect two-day shipping to be free, but 29% are willing to wait three to four days for their delivery. 

Benefits of Offering Expedited Delivery

Transitioning to a more streamlined delivery system can reap several benefits for e-commerce businesses. Here are some of the critical advantages of offering expedited delivery:

Improved Customer Satisfaction

Implementing expedited delivery can significantly improve the overall shopping experience for customers. Businesses can meet customer expectations and ensure satisfaction by providing quick and efficient delivery. This positive experience can lead to repeat customers and generate positive word-of-mouth, further enhancing the business’s reputation. 

Competitive Edge 

In today’s competitive ecommerce landscape, standing out from the crowd is crucial. By offering expedited shipping, businesses can differentiate themselves from competitors who only provide standard shipping options.

This unique selling point can attract customers who prioritize fast delivery and are willing to pay a premium. By catering to this segment, businesses can gain a competitive edge and increase their market share.

Increased Sales 

The promise of expedited delivery can impact customer purchasing decisions. Customers are more likely to purchase when they know they will receive their products quickly. Businesses can instill customer confidence and encourage them to complete transactions. Sales and revenue can see an increase.

Providing expedited shipping demonstrates that a business values its customers’ time and prioritizes their needs. This commitment to delivering an exceptional customer experience contributes to a positive brand image.

Customers are more likely to trust and recommend a business that values their time and provides efficient delivery options. A positive brand image can increase customer loyalty and attract new customers to the company.

How to Offer Expedited Shipping for Your E-commerce Store

For e-commerce businesses looking to offer expedited shipping, here are some steps you can take:

  • Choose the right carrier or courier: Investigate various shipping carriers to find one that offers reliable expedited shipping services at reasonable rates.
  • Understand your shipping costs: Determine how much expedited shipping will cost, considering package weight and size, destination, and shipping speed. 
  • Decide who covers the costs: Will you pass the expedited shipping costs onto the customer, absorb them into your prices, or offer free expedited shipping over a certain purchase amount?
  • Update your website: Make sure your website clearly states the availability of expedited shipping, costs, and estimated delivery times.
  • Implement an efficient order processing system: Expedited shipping requires fast order processing. Ensure your system is efficient enough to handle the speed of this service.

Expedited shipping is a strategic tool that e-commerce businesses can leverage to improve customer satisfaction, gain a competitive edge, and increase sales. By choosing a suitable carrier, understanding your shipping costs, and implementing an efficient order processing system, you can successfully offer this service to your customers.

Frequently Asked Questions

Considering the benefits of expedited shipping, you may have some common questions. Let’s tackle some of these:

Is expedited shipping the next day?

Expedited shipping usually means the package will be delivered faster than standard options. While it can often mean next-day delivery, it’s only sometimes the case and depends on the shipping service.

Who has the fastest expedited shipping?

The speed of expedited shipping can vary among carriers. However, significant players like FedEx, UPS, USPS, and DHL all offer competitive expedited shipping options, some as fast as overnight delivery.

How much more expensive is expedited shipping?

The cost of expedited shipping depends on various factors, including the carrier, package weight, and destination. It’s typically more expensive than standard shipping, but the price difference varies.

Wrapping Up

Expedited shipping is an effective strategy for businesses, particularly in the e-commerce industry. It refers to a faster delivery method than standard shipping, potentially delivering packages overnight.

While it does come at a higher cost, the benefits, including increased customer satisfaction and a competitive edge, often outweigh the extra expenses. Whether you’re a small business or a significant retailer, considering expedited shipping services can be a game-changer in today’s fast-paced, consumer-driven marketplace.

]]> In today’s fast-paced e-commerce landscape, expedited shipping is increasingly important. Customers’ desire for quick, reliable delivery of their purchases has led businesses to seek out faster, more efficient shipping options.

This article delves into the meaning, benefits, and options for expedited shipping, helping businesses to comprehend its potential impact on their operations.

What Does Expedited Delivery Mean?

Expedited shipping refers to a delivery method that is faster than standard shipping. It involves prioritizing orders to ensure they arrive at their destination quicker than regular deliveries. Companies across various sectors, from online retail giants to small local businesses, use expedited shipping services to meet their customers’ increasing demand for speed.

Expedited delivery has significantly revolutionized the business landscape. A study by PwC reveals that almost half of online buyers decide where to shop based on delivery speed. Businesses offering expedited shipping boost customer satisfaction and loyalty, directly impacting their bottom line.

How Fast is Expedited Shipping?

Expedited shipping typically ranges from next-day delivery to a few days. It is significantly faster than standard shipping, which may take a week or more. Here’s a quick breakdown of some popular expedited shipping options:

  • Overnight shipping: Delivers packages by the next business day.
  • Two-day shipping: Ensures delivery within two business days.
  • Three-day shipping: Packages arrive within three business days.
  • Same-day delivery: Ensures that orders placed within a specific timeframe are delivered on the same day.

Pros and Cons of Expedited Shipping

Despite its popularity, expedited shipping has its advantages and drawbacks. Let’s explore them.

Pros of Expedited Shipping

  • Enhanced customer satisfaction: Customers appreciate the convenience and promptness of expedited delivery, which can boost satisfaction and loyalty.
  • Competitive advantage: Offering expedited shipping can distinguish your business in a crowded market, potentially attracting more customers.
  • Reduced shipping damages: Because expedited shipments typically spend less time in transit, they are less likely to be damaged.
  • Better inventory management: Faster shipping times can streamline inventory management as products move out of your warehouse more quickly.

Cons of Expedited Shipping

  • High costs: Expedited shipping can be considerably more expensive than standard delivery, which can impact profit margins if not managed effectively.
  • Geographic limitations: Some remote or rural areas may need access to expedited shipping options, limiting their reach.
  • Logistics challenges: Implementing expedited shipping might require significant changes to your order fulfillment process, potentially creating logistical complexities.

Expedited and Express Shipping Options: Overnight or Next Day

expedited delivery

Businesses often provide customers with expedited and express shipping options, which delivers items significantly faster than standard shipping methods. These options cater to consumers needing their items urgently or prefer quicker delivery.

Everything from time-sensitive documents to perishable goods can benefit from these faster shipping methods, given their ability to minimize transit time and reduce the risk of damage.

Amazon Prime Expedited Delivery

Offered by the online retail behemoth, Amazon, the Amazon Prime program offers expedited delivery on millions of items. Typically, Amazon Prime guarantees two-day shipping, but some locations and items qualify for same-day or one-day shipping.

While the cost of Prime, which includes expedited shipping, is higher than standard shipping, it also comes with numerous other benefits, like access to Amazon’s streaming services. However, not all items on Amazon are eligible for Prime shipping, and availability can vary based on the seller and location.

USPS Overnight Shipping

The United States Postal Service (USPS) provides Priority Mail Express, which guarantees overnight or next-day delivery. This service is available 365 days a year, including weekends and holidays.

While USPS overnight shipping tends to be more expensive than standard shipping, it includes features like free pickup service, tracking, and insurance. Some restrictions apply, and delivery speed can vary based on the destination.

UPS Overnight Shipping

United Parcel Service (UPS) also offers an overnight shipping service called UPS Next Day Air. This service promises delivery by the next business day and is more costly than UPS’s standard shipping options.

However, its reliability and speed make it an attractive option for urgent shipments. Like other carriers, certain limitations apply, including restrictions based on the size and weight of the package and the destination.

FedEx Overnight Shipping

FedEx provides a similar service, FedEx Overnight, promising next-business-day delivery within the US. The cost is higher than FedEx’s standard shipping, but it is a reliable option for urgent deliveries.

FedEx Overnight includes morning or afternoon delivery options, depending on the customer’s needs. Some restrictions apply, primarily related to the package size and destination.

DHL Overnight Shipping

DHL Express offers international overnight shipping services. Known for its global reach, DHL can deliver packages to numerous countries by the next possible business day.

Costs are higher when compared with standard DHL shipping, but DHL Express is a strong option for international shipments that must arrive quickly. As with other carriers, restrictions apply based on package size, weight, and destination.

Two-Day (or Next-Day) Shipping

In addition to the above, many businesses and carriers offer two-day or next-day shipping options. These services promise delivery within two business days or by the next business day. 

The speed, cost, and restrictions for these services can vary significantly depending on the provider, destination, and size and weight of the package. Despite the higher cost compared to standard shipping, these options give customers faster delivery times, enhancing their shopping experience.

Expedited Shipping for E-commerce

Offering expedited shipping has become a critical strategy for e-commerce businesses in today’s fast-paced world. With the convenience of online shopping, consumers expect their purchases to arrive as soon as possible, and expedited shipping meets this.

It’s an attractive feature that e-commerce businesses can use to stand out from their competitors and satisfy customers.

However, while expedited shipping can significantly improve the customer experience, other delivery options should be provided. Customers have different needs; some might require urgent delivery, while others prefer to save money with standard shipping.

According to a report by the National Retail Federation, 39% of consumers expect two-day shipping to be free, but 29% are willing to wait three to four days for their delivery. 

Benefits of Offering Expedited Delivery

Transitioning to a more streamlined delivery system can reap several benefits for e-commerce businesses. Here are some of the critical advantages of offering expedited delivery:

Improved Customer Satisfaction

Implementing expedited delivery can significantly improve the overall shopping experience for customers. Businesses can meet customer expectations and ensure satisfaction by providing quick and efficient delivery. This positive experience can lead to repeat customers and generate positive word-of-mouth, further enhancing the business’s reputation. 

Competitive Edge 

In today’s competitive ecommerce landscape, standing out from the crowd is crucial. By offering expedited shipping, businesses can differentiate themselves from competitors who only provide standard shipping options.

This unique selling point can attract customers who prioritize fast delivery and are willing to pay a premium. By catering to this segment, businesses can gain a competitive edge and increase their market share.

Increased Sales 

The promise of expedited delivery can impact customer purchasing decisions. Customers are more likely to purchase when they know they will receive their products quickly. Businesses can instill customer confidence and encourage them to complete transactions. Sales and revenue can see an increase.

Providing expedited shipping demonstrates that a business values its customers’ time and prioritizes their needs. This commitment to delivering an exceptional customer experience contributes to a positive brand image.

Customers are more likely to trust and recommend a business that values their time and provides efficient delivery options. A positive brand image can increase customer loyalty and attract new customers to the company.

How to Offer Expedited Shipping for Your E-commerce Store

For e-commerce businesses looking to offer expedited shipping, here are some steps you can take:

  • Choose the right carrier or courier: Investigate various shipping carriers to find one that offers reliable expedited shipping services at reasonable rates.
  • Understand your shipping costs: Determine how much expedited shipping will cost, considering package weight and size, destination, and shipping speed. 
  • Decide who covers the costs: Will you pass the expedited shipping costs onto the customer, absorb them into your prices, or offer free expedited shipping over a certain purchase amount?
  • Update your website: Make sure your website clearly states the availability of expedited shipping, costs, and estimated delivery times.
  • Implement an efficient order processing system: Expedited shipping requires fast order processing. Ensure your system is efficient enough to handle the speed of this service.

Expedited shipping is a strategic tool that e-commerce businesses can leverage to improve customer satisfaction, gain a competitive edge, and increase sales. By choosing a suitable carrier, understanding your shipping costs, and implementing an efficient order processing system, you can successfully offer this service to your customers.

Frequently Asked Questions

Considering the benefits of expedited shipping, you may have some common questions. Let’s tackle some of these:

Is expedited shipping the next day?

Expedited shipping usually means the package will be delivered faster than standard options. While it can often mean next-day delivery, it’s only sometimes the case and depends on the shipping service.

Who has the fastest expedited shipping?

The speed of expedited shipping can vary among carriers. However, significant players like FedEx, UPS, USPS, and DHL all offer competitive expedited shipping options, some as fast as overnight delivery.

How much more expensive is expedited shipping?

The cost of expedited shipping depends on various factors, including the carrier, package weight, and destination. It’s typically more expensive than standard shipping, but the price difference varies.

Wrapping Up

Expedited shipping is an effective strategy for businesses, particularly in the e-commerce industry. It refers to a faster delivery method than standard shipping, potentially delivering packages overnight.

While it does come at a higher cost, the benefits, including increased customer satisfaction and a competitive edge, often outweigh the extra expenses. Whether you’re a small business or a significant retailer, considering expedited shipping services can be a game-changer in today’s fast-paced, consumer-driven marketplace.

]]> Expedited Carriers Guide 2022 https://www.inboundlogistics.com/articles/expedited-carriers-guide-2022/ Tue, 15 Nov 2022 02:13:49 +0000 https://www.inboundlogistics.com/?post_type=articles&p=35086

Amazon Freight

freight.amazon.com | enterprisefreight@amazon.com

Shippers can leverage Amazon’s supply chain capabilities and technology, in addition to more than 30,000 Amazon-owned trailers and network of vetted carriers. Provides full truckload services using 53-foot dry vans. Spot shipments are live loaded and unloaded. Online tools allow shippers to manage loads on demand.

SOLUTIONS/FEATURES: Provides shippers with a self-service transportation management system (TMS) and can also integrate with shippers’ TMS via EDI. Trailers are equipped with GPS, and carriers and drivers utilize the Amazon Relay app to ensure real-time visibility. Shippers can book loads for next-day pickup or up to 14 days out.

American Expediting

americanexpediting.com | 412-321-4546

American Expediting provides specialized services, from cold chain logistics to urgent same-day ground transport. Time-critical package delivery services include next flight out and managed transportation services.

SOLUTIONS/FEATURES: Offers real-time reporting for shipment transparency to validate the safety and quality of shipments and ensure compliance with Good Distribution Practice and other regulatory requirements.

ArcBest

arcb.com/panther-premium | 800-685-0657

ArcBest provides ground expedite service for time-sensitive freight through its Panther Premium Logistics fleet and its network of capacity providers across the United States, Canada, and Mexico. Expedited freight travels on an exclusive-use vehicle, without co-mingling. Air freight solutions available for international shipments.

SOLUTIONS/FEATURES: Security measures include satellite tracking, in-cab panic alarms, and door sensors. Specialized equipment can accommodate oversized freight as well as temperature-sensitive shipments.

Ascent On-Demand

ascentgl.com/on-demand | 800-614-1348

Ascent On-Demand provides premium mission-critical air and ground transportation solutions across North America, as well as access to major forwarders for international air freight. The company delivers time-definite supply chain solutions across all transportation modes.

SOLUTIONS/FEATURES: Offers access to an on-demand fleet. Bid board provides multiple solutions and just-in-time cost optimization. Real-time shipment and market pricing visibility.

Averitt Express

averitt.com | 866-249-8496

Averitt offers ground and air services for shippers’ expedited needs—LTL and truckload, guaranteed time-critical LTL, charter flights, next-flight-out, next-day, and custom solutions.

SOLUTIONS/FEATURES: Customized expedited solutions include complex time-sensitive distribution, project management, and event logistics. Provides specialized equipment and trailers, including reefers, flatbed and drop deck trailers, and courier vans.

Continental Expedited Services

continentalexpedited.com | 855-SHIPCES

Continental Expedited Services provides expedited ground solutions, offering door-to-door services covering the United States, Canada, and Mexico. The company also offers time-critical airfreight solutions through a network of more than 200 airfreight and air charter service providers.

SOLUTIONS/FEATURES: Ground shipment services provide direct dual-driver nonstop transit anywhere in North America and satellite-tracked vehicles updated every 30 minutes. Through-trailer service with no transloading at borders.

DHL

dhl.com | 800-225-5345

Along with global expedited parcel services through DHL Express, DHL offers expedited freight solutions, including same-day airfreight services and fast, road-based solutions with dedicated ground vehicles. DHL also provides flexibility and cost savings for emergency, high-priority deliveries globally, helping shippers plan delivery schedules to meet urgent delivery needs.

SOLUTIONS/FEATURES: Same-day, time-definite, and day-definite international express delivery. Consolidation of air, ocean, and rail shipments at origin including subsequent distribution via over-the-road, courier, or postal network. End-to-end traceability.

Echo Global Logistics

echo.com/services/specialized | 800-354-7993

Echo offers hot-shot ground and air-cargo services for time-sensitive shipments all over the United States, leveraging its network of more than 10,000 expedited carriers. Shipments are monitored from origin to destination to ensure time-definite delivery.

SOLUTIONS/FEATURES: Airfreight services include exclusive-use charter, next-flight-out, next-day, and timed deliveries. Ground solutions include express cargo, sprinter vans, straight trucks, and on-demand team truckload. Expedited LTL services include next-day, second-day, and time-definite guaranteed deliveries nationwide.

Estes Forwarding Worldwide

efwnow.com | 855-433-9669

EFW provides a range of expedited services, including ground expedite, next flight out, air charter, next-day, second-day, and time-definite deliveries. EFW’s custom air charter solutions can meet tight deadlines and specialized needs including climate-control and special handling procedures.

SOLUTIONS/FEATURES: Customizable solutions, providing flexible delivery, warehousing options, and 24-hour visibility through tracking technology. Supports aerospace, automotive, e-commerce, healthcare, manufacturing, retail, and other industries.

FedEx SameDay

fedexsameday.com | 800-399-5999

FedEx SameDay offers cross-country, door-to-door delivery for urgent shipments in hours, depending on flight availability. Available throughout all 50 states. Up to 2,200 lbs. per piece (or more with prior approval) and unlimited total shipment weight. For urgent deliveries to other countries, FedEx International Next Flight is available.

SOLUTIONS/FEATURES: Proactive shipment monitoring and notification. API integration available: E-commerce solutions, including shipping and shopping cart software from third-party providers, can incorporate into the shipper’s platform.

Forward Air

forwardair.com | 800-726-6654

Leveraging a linehaul network that includes more than 100 terminals at or near major U.S. and Canadian airports, Forward Air provides expedited LTL transportation. Forward Air also offers expedited truckload services and last-mile optimization.

SOLUTIONS/FEATURES: Time-definite delivery, late cutoffs, early recovery times, weekend service in select areas, and expedited lanes. Offers satellite tracking, online shipping visibility, and scanning systems that track inventory movement.

Holman Logistics

holmanusa.com/transportation | 253-872-7140

Holman Logistics provides ground transportation and managed brokerage services include truckload, LTL, standard ground, expedited, and same-day delivery. The company’s freight brokerage division offers white-glove services and expedited, night delivery 24/7/365.

SOLUTIONS/FEATURES: Dedicated and shuttle services. Freight consolidation. Refrigerated, frozen, and temperature-controlled services. Flatbed and liftgate available. National coverage and availability. Managed shipment tracking and tracing.

Hub Group

hubgroup.com | 800-377-5833

Hub Group’s expedited freight services address and overcome last-minute logistics challenges. The company works with shippers to develop an expedited freight strategy, tapping into its network of regional and national carriers and end-to-end technology.

SOLUTIONS/FEATURES: Online freight management platform Hub Connect provides shippers 24/7 access to intuitive freight management tools and AI-enabled shipment-level tracking. Shippers can schedule shipments, track loads, and review shipping documents from any device.

Landstar System

landstar.com | 877-696-4507

The Landstar Express America dynamic business model gives shippers instant access to expedited and emergency shipping capacity. Landstar agents help shippers expedite cargo via a dedicated cargo or sprinter van, straight truck, or tractor trailer, with timely and accurate updates throughout the shipment’s journey.

SOLUTIONS/FEATURES: Expedited, emergency and disaster transportation services are available 24/7/365. Independent Landstar agents can expedite shipments via air using TSA-approved capacity including commercial cargo aircraft and carriers, as well as air charters at major airports.

Load One

load1.com | 734-947-9440

Load One operates a dedicated 24/7/365 staffed expedited operation serving the United States and Ontario, Canada. The division operates primarily sprinters, cube trucks, and straight trucks with both singles and teams. Load One works with more than 70 expedited carriers in the United States and Canada that are fully integrated with its computer system to offer shippers seamless coverage for critical ground shipments.

SOLUTIONS/FEATURES: GPS equipment enables real-time tracking service 24/7/365. TSA-approved drivers. In-cab scanning for fast proof of delivery. Hazmat authority.

Lynden Logistics

lynden.com | 800-926-5703

As a global forwarder, Lynden works with airline partners to carry shipments to world markets quickly and efficiently. Lynden offers a variety of service levels, including charter flights, consolidations, and next-flight-out service, as well as next-day, second-day and three-to-five-day services, to meet specific requirements.

SOLUTIONS/FEATURES: Shippers can track freight through the EZ Commerce Center. Custom ground transportation plans available to meet time and cost requirements. Proactive monitoring and notification available for urgent shipments.

Magnate Worldwide

magnateworldwide.com | 971-339-7621

Magnate Worldwide is composed of logistics providers focused on expedited domestic transportation and global freight forwarding. Its Masterpiece Security Group offers expedited cargo handling and supervision, cargo escorts, and secure routing through a licensed staff and fleet of tarmac vehicles.

SOLUTIONS/FEATURES: Time-definite LTL, customized white-glove, airfreight, and other domestic and international expedited services. Specialized service levels available for sensitive, time-definite, and high-value shipments.

Old Dominion Freight Line

odfl.com | 800-637-7333

Old Dominion offers same-day, next-day, or time-specific delivery of expedited freight. From one-time to recurring shipments, Old Dominion provides must-arrive-by-date and on-time-in-full guarantees.

SOLUTIONS/FEATURES: OD On Demand service lets shippers schedule a time-specific delivery, during normal business hours, after hours, or over the weekend. OD Guaranteed service ensures that high-value, time-sensitive orders will be delivered by 5 p.m. on the day scheduled, or freight charges revert to standard rates.

Pegasus Logistics Group

pegasuslogistics.com | 800-997-7226

Pegasus Logistics Group is a global freight forwarder that specializes in expedited ground, air, and ocean services including white-glove delivery, hot shots, specialized equipment, time-critical FTL, and next-flight-out.

SOLUTIONS/FEATURES: The 3PL manages shipments through 24/7 dedicated account teams and ensures visibility by providing satellite tracking, web services, interactive dashboards, and full-scale reporting.

Pilot Freight Services

pilotdelivers.com | 800-HI-PILOT

Pilot Freight Services provides domestic air and ground freight delivery options for nearly every type of shipment traveling throughout the United States, with 24/7 customer support and integrated logistics.

SOLUTIONS/FEATURES: Door-to-door control over shipments via a wide range of vehicles including vans, cubes, straight trucks, and tractor-trailers. First-flight, next-day a.m. and p.m., and 2-3 day shipping is available.

Purolator

purolator.com | 888-302-8819

Purolator Express offers guaranteed, next-day delivery across Canada with multiple times available to meet service level needs.

SOLUTIONS/FEATURES: Purolator can customize shipments to and from the United States and within Canada. Online tracking provides visibility into all expedited freight shipments. Special freight services include advance delivery notification/appointments and tailgate services (if no dock at the pickup site).

Quick Global Priority Logistics

quick.aero | 800-488-4400

Quick actively manages logistics globally, and can help expedite delivery to anywhere in the world. Serving the aviation, biotech/pharma, and healthcare industries, among others. Relationships with the global airline network allow Quick to choose fast and safe shipment routes.

SOLUTIONS/FEATURES: Priority services include next-flight-out, on-board courier, air charter, priority freight, and dangerous goods. Time- and temperature-sensitive and mission-critical solutions supported by logistics technology. Quick’s team of logistics specialists is available 24/7 to support project requirements.

RXO

rxo.com | 844-742-5976

With more than 30 years of experience in domestic and cross-border solutions, RXO manages time-critical shipments from origin to destination with end-to-end digital visibility and is capable of facilitating shipments of all sizes.

SOLUTIONS/FEATURES: Coordinators are available 24/7/365. The company offers digital visibility of freight in transit and can adjust modes within its transportation range if circumstances change.

Saia

saia.com | 800-765-7242

Saia offers regional and interregional LTL, non-asset truckload service, and third-party logistics. Saia Guaranteed offers shippers the ability to pick the time of delivery, either by 12 p.m. or by 5 p.m.

SOLUTIONS/FEATURES: Saia’s Custom Solutions offering provides expedited shipment delivery across a 48-state area in a shipper’s specified timeframe. Saia Guaranteed service shipments are specially marked within the Saia system, providing up-to-the-minute shipment visibility and proactive handling.

Scan Global Logistics

scangl.com | 45 32 48 00 00

Scan Global Logistics is a global full-service logistics provider headquartered in the Nordic that provides logistics through tailored solutions made by specialists, problem-solvers, and entrepreneurs.

SOLUTIONS/FEATURES: Scan Global Logistics’ portal provides shippers with access to its full range of import and export services, including track and trace, rates, multiple carriers, time in transit, and more.

SEKO Logistics

sekologistics.com | 800-228-2711

SEKO’s domestic expedited shipping service uses multiple shipment methods that include truckload, commercial airlines, charters, and hot shots via cargo van or straight truck, to ensure parcels arrive on time. Dedicated and part-charter flights are available to handle time-sensitive deliveries. Express, standard, economy, and charter services are available.

SOLUTIONS/FEATURES: SEKO Next Flight Out is designed for situations when parcels are needed as fast as possible. Regular, accurate status and location updates provided throughout the delivery. Shipments are tracked online 24/7 via MySEKO. No weight restrictions, available 365 days per year.

Uber Freight

uber.com/us/en/freight | 877-289-8237

Uber Freight is an app that matches carriers with shippers. Carriers can tap a button and book a load without back-and-forth negotiations.

SOLUTIONS/FEATURES: Upfront pricing and visibility provide shippers with the information needed to make business decisions. Uber Freight also offers 24/7 support.

UPS

ups.com | 888-742-5877

Extensive domestic ground and air network. For urgent shipments, UPS offers several guaranteed next-day and same-day delivery options, with time-definite next-day delivery by morning, noon, or end-of-day, depending on shipper needs. UPS Express Critical service allows for same-day delivery of critical shipments.

SOLUTIONS/FEATURES: UPS offers value-added services such as pickup and delivery options, delivery notification, and special handling to meet each company’s shipping needs.

Ward Transport and Logistics

wardtlc.com/expedited-2 | 800-458-3625

Ward’s Fast ForWARD Expedite Service handles time-sensitive shipments, available 24/7. Ward provides national and international solutions for land, air, and sea transportation. Maintains a network of 20 strategically placed service centers in the Mid-Atlantic region.

SOLUTIONS/FEATURES: Guaranteed delivery, pool distribution. Protect from freeze/full-value insurance. LTL consolidation, dedicated spot quotes.

Werner

werner.com/shippers/expedited | 800-228-2240

Werner’s operating area reaches throughout North America, via offerings such as transcontinental, engineered solutions with designated OD pairings, terminal-to-terminal, and lane-based. These services are designed for small parcel packages, LTL purchase transportation, OEM manufacturing, freight forwarders, retail, and pharmaceutical/technology.

SOLUTIONS/FEATURES: Provides a total team capacity of more than 1,000 that delivers service for companies with team transit needs. Werner states that it maintains higher than 99% on-time delivery record for time-definite shipments.

WSI Supply Chain Solutions

wsinc.com/service/transportation | 920-830-9155

WSI spans a nationwide distribution network with global logistics reach. WSI’s transportation network and strategically located distribution centers help expedite shipments worldwide. Within the United States, WSI achieves same-day or next-day delivery to all major cities.

SOLUTIONS/FEATURES: Parcel, LTL, FTL, same-day, and next-day service.

YRC Freight

yrc.com/services/time-critical | 800-610-6500

Time-critical service coordinates air and ground modes to meet timelines. Specialized equipment meets most shipping requirements. North America LTL network and cross-border expertise facilitate service during shipment, while TSA-approved certified cargo screening facilities and indirect air carrier status maintain shipment integrity and avoid delays.

SOLUTIONS/FEATURES: Time-Critical accommodates customer-defined delivery dates and times, including holidays and weekends. YRC also offers guaranteed deliveries, 24/7 customer service, and online tracking.

]]>

Amazon Freight

freight.amazon.com | enterprisefreight@amazon.com

Shippers can leverage Amazon’s supply chain capabilities and technology, in addition to more than 30,000 Amazon-owned trailers and network of vetted carriers. Provides full truckload services using 53-foot dry vans. Spot shipments are live loaded and unloaded. Online tools allow shippers to manage loads on demand.

SOLUTIONS/FEATURES: Provides shippers with a self-service transportation management system (TMS) and can also integrate with shippers’ TMS via EDI. Trailers are equipped with GPS, and carriers and drivers utilize the Amazon Relay app to ensure real-time visibility. Shippers can book loads for next-day pickup or up to 14 days out.

American Expediting

americanexpediting.com | 412-321-4546

American Expediting provides specialized services, from cold chain logistics to urgent same-day ground transport. Time-critical package delivery services include next flight out and managed transportation services.

SOLUTIONS/FEATURES: Offers real-time reporting for shipment transparency to validate the safety and quality of shipments and ensure compliance with Good Distribution Practice and other regulatory requirements.

ArcBest

arcb.com/panther-premium | 800-685-0657

ArcBest provides ground expedite service for time-sensitive freight through its Panther Premium Logistics fleet and its network of capacity providers across the United States, Canada, and Mexico. Expedited freight travels on an exclusive-use vehicle, without co-mingling. Air freight solutions available for international shipments.

SOLUTIONS/FEATURES: Security measures include satellite tracking, in-cab panic alarms, and door sensors. Specialized equipment can accommodate oversized freight as well as temperature-sensitive shipments.

Ascent On-Demand

ascentgl.com/on-demand | 800-614-1348

Ascent On-Demand provides premium mission-critical air and ground transportation solutions across North America, as well as access to major forwarders for international air freight. The company delivers time-definite supply chain solutions across all transportation modes.

SOLUTIONS/FEATURES: Offers access to an on-demand fleet. Bid board provides multiple solutions and just-in-time cost optimization. Real-time shipment and market pricing visibility.

Averitt Express

averitt.com | 866-249-8496

Averitt offers ground and air services for shippers’ expedited needs—LTL and truckload, guaranteed time-critical LTL, charter flights, next-flight-out, next-day, and custom solutions.

SOLUTIONS/FEATURES: Customized expedited solutions include complex time-sensitive distribution, project management, and event logistics. Provides specialized equipment and trailers, including reefers, flatbed and drop deck trailers, and courier vans.

Continental Expedited Services

continentalexpedited.com | 855-SHIPCES

Continental Expedited Services provides expedited ground solutions, offering door-to-door services covering the United States, Canada, and Mexico. The company also offers time-critical airfreight solutions through a network of more than 200 airfreight and air charter service providers.

SOLUTIONS/FEATURES: Ground shipment services provide direct dual-driver nonstop transit anywhere in North America and satellite-tracked vehicles updated every 30 minutes. Through-trailer service with no transloading at borders.

DHL

dhl.com | 800-225-5345

Along with global expedited parcel services through DHL Express, DHL offers expedited freight solutions, including same-day airfreight services and fast, road-based solutions with dedicated ground vehicles. DHL also provides flexibility and cost savings for emergency, high-priority deliveries globally, helping shippers plan delivery schedules to meet urgent delivery needs.

SOLUTIONS/FEATURES: Same-day, time-definite, and day-definite international express delivery. Consolidation of air, ocean, and rail shipments at origin including subsequent distribution via over-the-road, courier, or postal network. End-to-end traceability.

Echo Global Logistics

echo.com/services/specialized | 800-354-7993

Echo offers hot-shot ground and air-cargo services for time-sensitive shipments all over the United States, leveraging its network of more than 10,000 expedited carriers. Shipments are monitored from origin to destination to ensure time-definite delivery.

SOLUTIONS/FEATURES: Airfreight services include exclusive-use charter, next-flight-out, next-day, and timed deliveries. Ground solutions include express cargo, sprinter vans, straight trucks, and on-demand team truckload. Expedited LTL services include next-day, second-day, and time-definite guaranteed deliveries nationwide.

Estes Forwarding Worldwide

efwnow.com | 855-433-9669

EFW provides a range of expedited services, including ground expedite, next flight out, air charter, next-day, second-day, and time-definite deliveries. EFW’s custom air charter solutions can meet tight deadlines and specialized needs including climate-control and special handling procedures.

SOLUTIONS/FEATURES: Customizable solutions, providing flexible delivery, warehousing options, and 24-hour visibility through tracking technology. Supports aerospace, automotive, e-commerce, healthcare, manufacturing, retail, and other industries.

FedEx SameDay

fedexsameday.com | 800-399-5999

FedEx SameDay offers cross-country, door-to-door delivery for urgent shipments in hours, depending on flight availability. Available throughout all 50 states. Up to 2,200 lbs. per piece (or more with prior approval) and unlimited total shipment weight. For urgent deliveries to other countries, FedEx International Next Flight is available.

SOLUTIONS/FEATURES: Proactive shipment monitoring and notification. API integration available: E-commerce solutions, including shipping and shopping cart software from third-party providers, can incorporate into the shipper’s platform.

Forward Air

forwardair.com | 800-726-6654

Leveraging a linehaul network that includes more than 100 terminals at or near major U.S. and Canadian airports, Forward Air provides expedited LTL transportation. Forward Air also offers expedited truckload services and last-mile optimization.

SOLUTIONS/FEATURES: Time-definite delivery, late cutoffs, early recovery times, weekend service in select areas, and expedited lanes. Offers satellite tracking, online shipping visibility, and scanning systems that track inventory movement.

Holman Logistics

holmanusa.com/transportation | 253-872-7140

Holman Logistics provides ground transportation and managed brokerage services include truckload, LTL, standard ground, expedited, and same-day delivery. The company’s freight brokerage division offers white-glove services and expedited, night delivery 24/7/365.

SOLUTIONS/FEATURES: Dedicated and shuttle services. Freight consolidation. Refrigerated, frozen, and temperature-controlled services. Flatbed and liftgate available. National coverage and availability. Managed shipment tracking and tracing.

Hub Group

hubgroup.com | 800-377-5833

Hub Group’s expedited freight services address and overcome last-minute logistics challenges. The company works with shippers to develop an expedited freight strategy, tapping into its network of regional and national carriers and end-to-end technology.

SOLUTIONS/FEATURES: Online freight management platform Hub Connect provides shippers 24/7 access to intuitive freight management tools and AI-enabled shipment-level tracking. Shippers can schedule shipments, track loads, and review shipping documents from any device.

Landstar System

landstar.com | 877-696-4507

The Landstar Express America dynamic business model gives shippers instant access to expedited and emergency shipping capacity. Landstar agents help shippers expedite cargo via a dedicated cargo or sprinter van, straight truck, or tractor trailer, with timely and accurate updates throughout the shipment’s journey.

SOLUTIONS/FEATURES: Expedited, emergency and disaster transportation services are available 24/7/365. Independent Landstar agents can expedite shipments via air using TSA-approved capacity including commercial cargo aircraft and carriers, as well as air charters at major airports.

Load One

load1.com | 734-947-9440

Load One operates a dedicated 24/7/365 staffed expedited operation serving the United States and Ontario, Canada. The division operates primarily sprinters, cube trucks, and straight trucks with both singles and teams. Load One works with more than 70 expedited carriers in the United States and Canada that are fully integrated with its computer system to offer shippers seamless coverage for critical ground shipments.

SOLUTIONS/FEATURES: GPS equipment enables real-time tracking service 24/7/365. TSA-approved drivers. In-cab scanning for fast proof of delivery. Hazmat authority.

Lynden Logistics

lynden.com | 800-926-5703

As a global forwarder, Lynden works with airline partners to carry shipments to world markets quickly and efficiently. Lynden offers a variety of service levels, including charter flights, consolidations, and next-flight-out service, as well as next-day, second-day and three-to-five-day services, to meet specific requirements.

SOLUTIONS/FEATURES: Shippers can track freight through the EZ Commerce Center. Custom ground transportation plans available to meet time and cost requirements. Proactive monitoring and notification available for urgent shipments.

Magnate Worldwide

magnateworldwide.com | 971-339-7621

Magnate Worldwide is composed of logistics providers focused on expedited domestic transportation and global freight forwarding. Its Masterpiece Security Group offers expedited cargo handling and supervision, cargo escorts, and secure routing through a licensed staff and fleet of tarmac vehicles.

SOLUTIONS/FEATURES: Time-definite LTL, customized white-glove, airfreight, and other domestic and international expedited services. Specialized service levels available for sensitive, time-definite, and high-value shipments.

Old Dominion Freight Line

odfl.com | 800-637-7333

Old Dominion offers same-day, next-day, or time-specific delivery of expedited freight. From one-time to recurring shipments, Old Dominion provides must-arrive-by-date and on-time-in-full guarantees.

SOLUTIONS/FEATURES: OD On Demand service lets shippers schedule a time-specific delivery, during normal business hours, after hours, or over the weekend. OD Guaranteed service ensures that high-value, time-sensitive orders will be delivered by 5 p.m. on the day scheduled, or freight charges revert to standard rates.

Pegasus Logistics Group

pegasuslogistics.com | 800-997-7226

Pegasus Logistics Group is a global freight forwarder that specializes in expedited ground, air, and ocean services including white-glove delivery, hot shots, specialized equipment, time-critical FTL, and next-flight-out.

SOLUTIONS/FEATURES: The 3PL manages shipments through 24/7 dedicated account teams and ensures visibility by providing satellite tracking, web services, interactive dashboards, and full-scale reporting.

Pilot Freight Services

pilotdelivers.com | 800-HI-PILOT

Pilot Freight Services provides domestic air and ground freight delivery options for nearly every type of shipment traveling throughout the United States, with 24/7 customer support and integrated logistics.

SOLUTIONS/FEATURES: Door-to-door control over shipments via a wide range of vehicles including vans, cubes, straight trucks, and tractor-trailers. First-flight, next-day a.m. and p.m., and 2-3 day shipping is available.

Purolator

purolator.com | 888-302-8819

Purolator Express offers guaranteed, next-day delivery across Canada with multiple times available to meet service level needs.

SOLUTIONS/FEATURES: Purolator can customize shipments to and from the United States and within Canada. Online tracking provides visibility into all expedited freight shipments. Special freight services include advance delivery notification/appointments and tailgate services (if no dock at the pickup site).

Quick Global Priority Logistics

quick.aero | 800-488-4400

Quick actively manages logistics globally, and can help expedite delivery to anywhere in the world. Serving the aviation, biotech/pharma, and healthcare industries, among others. Relationships with the global airline network allow Quick to choose fast and safe shipment routes.

SOLUTIONS/FEATURES: Priority services include next-flight-out, on-board courier, air charter, priority freight, and dangerous goods. Time- and temperature-sensitive and mission-critical solutions supported by logistics technology. Quick’s team of logistics specialists is available 24/7 to support project requirements.

RXO

rxo.com | 844-742-5976

With more than 30 years of experience in domestic and cross-border solutions, RXO manages time-critical shipments from origin to destination with end-to-end digital visibility and is capable of facilitating shipments of all sizes.

SOLUTIONS/FEATURES: Coordinators are available 24/7/365. The company offers digital visibility of freight in transit and can adjust modes within its transportation range if circumstances change.

Saia

saia.com | 800-765-7242

Saia offers regional and interregional LTL, non-asset truckload service, and third-party logistics. Saia Guaranteed offers shippers the ability to pick the time of delivery, either by 12 p.m. or by 5 p.m.

SOLUTIONS/FEATURES: Saia’s Custom Solutions offering provides expedited shipment delivery across a 48-state area in a shipper’s specified timeframe. Saia Guaranteed service shipments are specially marked within the Saia system, providing up-to-the-minute shipment visibility and proactive handling.

Scan Global Logistics

scangl.com | 45 32 48 00 00

Scan Global Logistics is a global full-service logistics provider headquartered in the Nordic that provides logistics through tailored solutions made by specialists, problem-solvers, and entrepreneurs.

SOLUTIONS/FEATURES: Scan Global Logistics’ portal provides shippers with access to its full range of import and export services, including track and trace, rates, multiple carriers, time in transit, and more.

SEKO Logistics

sekologistics.com | 800-228-2711

SEKO’s domestic expedited shipping service uses multiple shipment methods that include truckload, commercial airlines, charters, and hot shots via cargo van or straight truck, to ensure parcels arrive on time. Dedicated and part-charter flights are available to handle time-sensitive deliveries. Express, standard, economy, and charter services are available.

SOLUTIONS/FEATURES: SEKO Next Flight Out is designed for situations when parcels are needed as fast as possible. Regular, accurate status and location updates provided throughout the delivery. Shipments are tracked online 24/7 via MySEKO. No weight restrictions, available 365 days per year.

Uber Freight

uber.com/us/en/freight | 877-289-8237

Uber Freight is an app that matches carriers with shippers. Carriers can tap a button and book a load without back-and-forth negotiations.

SOLUTIONS/FEATURES: Upfront pricing and visibility provide shippers with the information needed to make business decisions. Uber Freight also offers 24/7 support.

UPS

ups.com | 888-742-5877

Extensive domestic ground and air network. For urgent shipments, UPS offers several guaranteed next-day and same-day delivery options, with time-definite next-day delivery by morning, noon, or end-of-day, depending on shipper needs. UPS Express Critical service allows for same-day delivery of critical shipments.

SOLUTIONS/FEATURES: UPS offers value-added services such as pickup and delivery options, delivery notification, and special handling to meet each company’s shipping needs.

Ward Transport and Logistics

wardtlc.com/expedited-2 | 800-458-3625

Ward’s Fast ForWARD Expedite Service handles time-sensitive shipments, available 24/7. Ward provides national and international solutions for land, air, and sea transportation. Maintains a network of 20 strategically placed service centers in the Mid-Atlantic region.

SOLUTIONS/FEATURES: Guaranteed delivery, pool distribution. Protect from freeze/full-value insurance. LTL consolidation, dedicated spot quotes.

Werner

werner.com/shippers/expedited | 800-228-2240

Werner’s operating area reaches throughout North America, via offerings such as transcontinental, engineered solutions with designated OD pairings, terminal-to-terminal, and lane-based. These services are designed for small parcel packages, LTL purchase transportation, OEM manufacturing, freight forwarders, retail, and pharmaceutical/technology.

SOLUTIONS/FEATURES: Provides a total team capacity of more than 1,000 that delivers service for companies with team transit needs. Werner states that it maintains higher than 99% on-time delivery record for time-definite shipments.

WSI Supply Chain Solutions

wsinc.com/service/transportation | 920-830-9155

WSI spans a nationwide distribution network with global logistics reach. WSI’s transportation network and strategically located distribution centers help expedite shipments worldwide. Within the United States, WSI achieves same-day or next-day delivery to all major cities.

SOLUTIONS/FEATURES: Parcel, LTL, FTL, same-day, and next-day service.

YRC Freight

yrc.com/services/time-critical | 800-610-6500

Time-critical service coordinates air and ground modes to meet timelines. Specialized equipment meets most shipping requirements. North America LTL network and cross-border expertise facilitate service during shipment, while TSA-approved certified cargo screening facilities and indirect air carrier status maintain shipment integrity and avoid delays.

SOLUTIONS/FEATURES: Time-Critical accommodates customer-defined delivery dates and times, including holidays and weekends. YRC also offers guaranteed deliveries, 24/7 customer service, and online tracking.

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