Articles

Education & Careers

| |

Stacy Eakes: A Seasoned Professional

Stacy Eakes took up rock climbing this year for fun, but she finds that the sport has a lot to teach a logistics professional. “It’s all about problem solving,” she explains. “You learn to shift your weight and look at things from a new perspective, opening new possibilities.” Back on the ground, that mix of […]

Read More
| |

General John M. McDuffie: Telling War Stories

When John M. “Mike” McDuffie talks about a crisis, he doesn’t mean a late shipment; he means catastrophes such as the 1998 bombings of the U.S. embassies in Kenya and Tanzania. As director of logistics for the U.S. Joint Chiefs of Staff, Lieutenant General McDuffie coordinated the race to move people, equipment, and supplies to […]

Read More
| |

Dennis Hilborn: Know Thyself

“Who are we?” is one of Dennis Hilborn’s favorite questions. In his two and a half years as director of distribution at sports apparel maker Cutter & Buck, asking employees over and over who they are has helped him transform the Seattle-based company’s distribution center (DC). When Hilborn arrived at Cutter & Buck, “distribution was […]

Read More
|

Improving Employee Efficiency Through Education

Providing superior customer service is a fundamental goal of every successful business. The manner in which employees provide value-added service is key not only to maintain, but also to attract, additional business. To be successful service providers, companies need to focus on variables such as improving employee efficiency and productivity through focused training and education […]

Read More
|

Logistics Education: Homegrown Distance Learning

Today’s business logistics professionals need to continually upgrade and improve their supply chain skillsets. Besides the expected benefit of administering logistics responsibilities more effectively, the effect on your paycheck’s bottom line will be dramatic. Yet who among us has the luxury to stop work and take off for the nearest college campus, whatever the personal […]

Read More
| |

Reader Profiles

This new column featuring logistics professionals who’ve been around the block a few times and have volunteered to share their experiences with readers. This debut installment features three profiles; future issues will carry one profile each.

Read More
|

Practicing Enlightened Leadership

With employers facing labor shortages and unprecedented worker mobility, a stable, productive workforce of drivers, owner operators, and support employees is unusual in the rapidly changing trucking industry. It has been my experience in this industry that workforce stability—with low employee turnover—follows enlightened leadership. Enlightenment arrives when leaders elevate their game to a higher level. […]

Read More