Articles
E-commerce
Get Customer-Centric or Get E-liminated
Ask three people to define e-commerce, and you’ll end up with three disparate answers. The problem is that companies use e-commerce to define varying degrees of involvement in e-business. Some companies think they conduct e-commerce because they have e-mail. Some believe that the mere presence of a web site constitutes an e-commerce approach. The fact […]
Read MoreE-Commerce Changes Rules for Back-End Operations
Prior to 1999, every aspect of back-end support operations for the direct marketing industry was tailored to meet the typical cataloger’s needs. In the 1970s and 1980s, direct marketing was limited to the mailbox, and order processing and fulfillment operations were designed to meet the catalog or direct mail customer’s demands. The costs and requirements […]
Read MoreAnyone Can Sell on the Web, But Can You Deliver Worldwide?
Through its GLS software, Syntra addresses the three significant areas of constraint that inevitably impede international trade—regulatory compliance, financials, and logistics management.
Read MoreWill E-Commerce Deliver Holiday Demand?
A cornucopia of new logistics IT solutions offers much to be thankful for this holiday season.
Read MoreThe Price of Progress: Affordable E-Commerce
Netscape’s electronic commerce exchange software provides a transparent infrastructure to streamline supply chain networks.
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