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How can retailers compete with the logistics dominance of the e-commerce behemoths?

How can retailers compete with the logistics dominance of the e-commerce behemoths?

Don’t view this as a competition with e-commerce behemoths, but as another sales channel in your omnichannel strategy. Treat it as such and develop your strategy to provide differentiation on customer service and trust to be able to drive direct sales, while still leveraging other channels to build brand awareness. —Scott Hebert CEO SYSPRO USA […]

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Consumers Have the Last (Mile) Laugh

While the use of last-mile delivery has increased in the pandemic era, the process has experienced various growing pains. A new consumer survey shows customers have encountered regular delays and would like to have greater visibility of their deliveries. The survey, conducted for Anyline by Researchscape, examines the extent to which consumers have turned to […]

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The Year of Capacity

The Year of Capacity

All signs indicate that 2022 will be the year of capacity—not just for air, ocean, ground, and final-mile parcel, but also in terms of labor and the customer experience, SEKO executives stressed in a media call discussing Chinese New Year’s impact on the supply chain. Delays are simply routine now, and have steadily increased on […]

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BREA Wine Company Raises a Glass to Logistics

BREA Wine Company Raises a Glass to Logistics

BREA Wine Company runs on a lean staff—just one full-time employee. Yet since its launch in 2013, sales at the Berkeley, California-based company have grown by a factor of more than 13. The company’s founders, Tim Elenteny and Chris Brockway, both are employed full-time elsewhere. Elenteny is co-founder of Elenteny Imports, headquartered in New York; Brockway owns Broc Cellars, a winery based in Berkeley, California.

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