Articles
Commentary
Using Actionable Real-Time Visibility to Impact the Consumer Experience
Across the globe, the hot topic in boardrooms has been improving supply chains and getting products into the hands of consumers. Utilizing technology has become vitally important to improving both last-mile delivery and the end consumer’s experience with a brand. There are important costs for a brand to consider associated with a bad last-mile delivery […]
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Lean Isn’t Mean and Agile Isn’t Cheap
Back in 2014, I wrote a column extolling the benefits of a lean and agile supply chain, also known as a hybrid strategy. Depending on your product or service, your supply chain may tilt more one way or the other, or it might be segmented but still exhibit characteristics of both. For example, if you […]
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How can retailers compete with the logistics dominance of the e-commerce behemoths?
Don’t view this as a competition with e-commerce behemoths, but as another sales channel in your omnichannel strategy. Treat it as such and develop your strategy to provide differentiation on customer service and trust to be able to drive direct sales, while still leveraging other channels to build brand awareness. —Scott Hebert CEO SYSPRO USA […]
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Out of Stock? Hoarding is Not a Solution
Investing time and money in making products available is more important today than ever before, thanks to the ripple effects of COVID-19. Capacity constraints and delivery agents have been upended, and product availability is at risk. Rising digital trends and changing consumer behavior and spending habits have also led to an urgency to respond to market conditions quickly.
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Artificial and Human Intelligence: An Unbeatable Combination
Investment in logistics technology—$26 billion in the past seven years—is white hot right now. Here’s a small sampling of the types of solutions that venture capitalists arefinancing: An artificial intelligence (AI)-driven demand-prediction engine that helps lifestyle brands forecast how many units of a particular item will sell. The mission? To better match global inventory levels […]
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What’s your best reverse logistics tip?
According to the National Retail Federation, the total rate of returns was 16.6% in 2021, up from 10.6% in 2020. The best way to reduce returns is to understand the total cost of your returns and to make sure your reverse supply chain is optimized along with the rest of your supply chain.
Read MoreWhat’s the difference between traceability and transparency in the supply chain?
Traceability is showing your customer where their freight is. Transparency is showing them how it got there.
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Global Trade Management Systems Guide 2022
In today’s complex and unsettled business environment, global trade management (GTM) systems are more important than ever. They can connect sourcing and logistics to make global trade more transparent and efficient. From resource planning and transportation management to data analytics, these GTM providers can help take some of the stress out of managing a global supply chain.
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