Commentary

Building Industry-Focused Solutions

Based on the magnitude of challenges that industries face, we need something that incorporates innovation and takes us from just-in-time to just-in-case strategies. It’s time for supply chain reimagination.

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Debunking 7 Misconceptions about Logistics Performance Metrics

Key performance indicators (KPIs) are an essential part of sound supply chain management — at least that’s what 83% of your peers think.

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Real-time Data Isn’t the Only Thing Supply Chains Are Missing

Before the polar vortex in Texas, the biggest logjams at the Port of LA, and the start of the Great Resignation, McKinsey found that major production disruptions were estimated to occur every 3.7 years. In the months since, it has become clear these incidents are far too common to be referred to as black swan […]

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Manufacturing Supply Chains: Solving Workforce Challenges with Output-Based Staffing  

The COVID-19 labor shortage has made hiring and retaining top employees more important than ever as companies scramble to staff up. Employers are hustling to fill enough positions to return to full output, while employees can pick and choose between jobs competing to offer the best benefits and pay. Better wages and quality of life […]

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Democratizing Global E-Commerce?

Many small and mid-size enterprises (SMEs) report friction due to inflation and COVID. One way to rise above those headwinds is to expand both consumer and business-to-business e-commerce sales. But many SMEs don’t have the spend or techno skills to form a winning strategy to compete with the e-commerce big players who dominate the market […]

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How Strong Trading Relationships Help Win and Retain Customers

The most effective supply chains are built on a firm foundation of cooperation between suppliers and distributors. Strong trading relationships have a significant impact on just about every measure of performance: customer service, transportation and storage costs, risk, forecasting, lead times, and even product development. The best way to ensure that your supply chain is […]

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Order Management System+Online Store=The Best Customer Experience

A majority of buyers say they will abandon a brand after just one negative experience. Retailers must look at the entire purchasing process—from browsing and checkout through delivery and returns—as every interaction is crucial to developing a lifelong customer. Here are some pre, during, and post-purchase solutions an order management system (OMS), working in tandem […]

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Tips to Overcome Year-Round Labor Challenges

The logistics sector is expanding. The Logistics Managers’ Index, which is calculated using a diffusion index in which any reading above 50 indicates that logistics is expanding, came in at 65 in June 2021 and a record-high reading of 76.2 in March 2022. Continued growth is shifting how companies approach hiring. Continued growth as a […]

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Good Question: What’s your best tip for retailers pivoting to direct-to-consumer (DTC) fulfillment?

Successful DTC fulfillment comes down to balancing customer acquisition cost, conversion rate, and average order value (AOV). AOV is critical—if it’s too low, shipping costs will eat up your margins. Keep AOV up by bundling products and using shipping partners who offer flexible fulfillment options that scale with you. –Aaron Galer SVP of Strategic Partners […]

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What’s the Word: the Language of Logistics

Load Balancing To load balance inventory means to distribute inventory across a network of warehouses with the main purpose of positioning inventory closer to the end customer prior to purchase. Retailers load balance inventory to reduce last-mile costs and ensure faster delivery. When leveraging a well-balanced network, it also allows for redundancy in their supply […]

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